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Msig Insurance
Location
9/F 1111 King'S Rd Tai Koo Shing,
Hong Kong, n/a,
Hong Kong
Website
https://www.msig.com.hk/
Phone
852-28940555
Artw industry
Insurance
Employee
Revenue

Msig Insurance Technographics

Msig Insurance Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Msig Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Msig Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Msig Insurance has purchased the following applications: Hotjar for Customer Experience in 2020, New Relic APM for Application Performance Management in 2018, Laserfiche Robotic Process Automation for Robotic Process Automation in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Msig Insurance is running and its propensity to invest more and deepen its relationship with Contentsquare , Tealium , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Msig Insurance revenues, which have grown to $162.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Msig Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Msig Insurance Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
Tag Management CRM 2019 2019
Tag Management CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Laserfiche Legacy Laserfiche Robotic Process Automation Robotic Process Automation PaaS n/a 2017 2018
In 2017, MSIG Hong Kong implemented Laserfiche Robotic Process Automation to digitalize and automate its EASY Claims system. The deployment targeted Robotic Process Automation for insurance claims, centralizing claims workflows across 10 product lines in Hong Kong and initiating program activities that moved to live production in 2018. Configuration emphasized document capture and automated workflow orchestration within Laserfiche Robotic Process Automation, deploying robotic bots to execute repetitive tasks, automated document classification and routing, exception handling queues and audit trail instrumentation. The implementation automated over 100,000 tasks, reflecting high volume rule based processing and end to end claims task orchestration. Integrations centered on linking Laserfiche to the EASY Claims system and a centralized claims repository to provide a single source for claims documents and workflow state. Operational coverage included claims processing, operations and customer service teams across MSIG Hong Kong, consolidating routing, approvals and document management for the 10 product lines. Governance established phased rollouts by product line, formalized exception workflows for manual review, and configuration controls for bot behavior and audit logging. Outcomes called out in the customer case study include reduced printing costs and centralized, scaled automation of the EASY Claims process.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Msig Insurance
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Msig Insurance Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Msig Insurance Technographics

Msig Insurance is a Insurance organization based in Hong Kong, with around 500 employees and annual revenues of $162.0 million.

Msig Insurance operates a diverse technology stack with applications such as Hotjar, New Relic APM and Laserfiche Robotic Process Automation, covering areas like Customer Experience, Application Performance Management and Robotic Process Automation.

Msig Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Contentsquare, New Relic and Laserfiche.

Msig Insurance recently adopted applications including Hotjar in 2020, Cloudflare CDN in 2020 and Tealium IQ Tag Management in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Msig Insurance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Msig Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Msig Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.