Mumbai, 400093,
India
Multi Commodity Exchange of India Technographics
Multi Commodity Exchange of India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Multi Commodity Exchange of India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Multi Commodity Exchange of India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Multi Commodity Exchange of India has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Telerik Sitefinity CMS for Web Content Management in 2016, HelpCrunch for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Multi Commodity Exchange of India is running and its propensity to invest more and deepen its relationship with Cisco Systems , Progress Software , HelpCrunch Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Multi Commodity Exchange of India revenues, which have grown to $58.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Multi Commodity Exchange of India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Multi Commodity Exchange of India Tech Stack and Enterprise Applications
Multi Commodity Exchange of India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Multi Commodity Exchange of India implemented Cisco Webex Meetings as a core component of its Audio Video and Web Conferencing environment. Cisco Webex Meetings is deployed and surfaced on the company website, providing an externally accessible meeting endpoint for client interactions and public-facing engagement while also serving internal collaboration needs for the Banking and Financial Services organization with 6000 employees in India.
The implementation leverages standard Audio Video and Web Conferencing capabilities, including scheduled and ad hoc video meetings, participant management, screen sharing, meeting recording, and host controls. Configuration work focused on embedding Cisco Webex Meetings functionality into web pages and web-based access flows, and on configuring meeting policies, access controls, and multipoint audio and video sessions consistent with large-scale conferencing use.
Operational coverage spans internal collaboration and client-facing communication across trading, operations, and corporate teams, with corporate IT administering provisioning and meeting policy governance. Cisco Webex Meetings is referenced publicly on the Multi Commodity Exchange of India website, indicating integration into the organization’s external engagement layer and centralized conferencing governance for compliance and security alignment.
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Multi Commodity Exchange of India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016 Multi Commodity Exchange of India deployed Telerik Sitefinity CMS to manage content on its public website. The implementation establishes Telerik Sitefinity CMS as the central Web Content Management platform for the exchange's external web presence and corporate site operations.
The deployment emphasized core Web Content Management capabilities including template driven page management, content authoring and publishing, digital asset management, multilingual content support and scheduled publishing. Configuration included role based access control, editorial workflows, versioning and content lifecycle management to support separated authoring, review and production publishing responsibilities.
Operational scope covered the corporate website with content streams for marketing, corporate communications and investor relations. Governance was enforced through structured workflows, approval gates and centralized taxonomy and site structure administration to maintain content quality and compliance across the site.
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Multi Commodity Exchange of India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HelpCrunch Corporation | Legacy | HelpCrunch | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019 Multi Commodity Exchange of India implemented HelpCrunch as a Customer Engagement solution on its public website. The deployment centered on embedding the HelpCrunch web widget into the site to create a front-end customer engagement channel, leveraging live chat, inbox-based messaging, and self-service content typical of Customer Engagement platforms.
Operational scope focused on digital customer support and web-facing engagement, routing website conversations into centralized agent inboxes and support queues to align with existing support workflows. The implementation emphasized functional configuration of chat routing, canned responses, conversation history retention, and knowledge base content management, while embedding HelpCrunch into the exchange website to provide a unified web-to-agent communication layer for support and client engagement teams.
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Multi Commodity Exchange of India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Backup as a Service (BaaS) | IaaS |
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2016 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Multi Commodity Exchange of India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Next Generation Firewall | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Multi Commodity Exchange of India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Multi Commodity Exchange of India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-23 | Multi Commodity Exchange of India | Evaluated | Tata Consultancy Services | TCS BaNCS | Core Banking | ERP Services and Operations |