Bangalore, 560086,
India
Multiplex Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Multiplex Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Multiplex Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Multiplex Group has purchased the following applications: Microsoft 365 for Collaboration in 2021, Farmers Club for Customer Loyalty in 2024, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Multiplex Group is running and its propensity to invest more and deepen its relationship with Microsoft , In-House Applications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Multiplex Group revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Multiplex Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Farmers Club | Customer Loyalty | CRM | n/a | 2024 | 2024 |
In 2024, Multiplex Group implemented Farmers Club, an in house Customer Loyalty application to formalize its branded farmer membership program across India. The Farmers Club implementation functions as a CRM oriented customer engagement platform, and it focuses on member registration, communications, and event and demo scheduling as core functional modules.
The deployment is an internally developed application tailored to the companys farmer outreach, combining membership management, communications workflows, and event scheduling capabilities. Configuration work emphasized membership lifecycle workflows including enrollment, prioritized service tagging for members, technical guidance content delivery, and coordination of field demonstrations and member kit fulfillment.
Operational scope centers on India and impacts customer engagement, field technical support, service operations, and marketing functions, with the Farmers Club used to register members, issue communications, and schedule demonstrations at farm sites. Governance centered on program level enrollment controls and role based access for field staff and service teams, and the rollout appears to follow program enrollment and event scheduling processes aligned to the Farmers Club membership scheme.
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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