Multisorb Technologies
325 Harlem Road,
Buffalo, 14224, NY,
United States
Buffalo, 14224, NY,
United States
1 716-824-8900
Manufacturing
Multisorb Technologies Technographics
Multisorb Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Multisorb Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 Multisorb Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Multisorb Technologies has purchased the following applications: Sterling Background Check for BackGround Screening in 2012, Infor XA for Manufacturing ERP in 2010, Drift AI Chatbot for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Multisorb Technologies is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , UKG , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Multisorb Technologies revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Multisorb Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Multisorb Technologies Tech Stack and Enterprise Applications
Multisorb Technologies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2012 | 2012 |
In 2012, Multisorb Technologies implemented Sterling Background Check, a BackGround Screening application, to formalize pre-employment screening within its human resources function. The deployment focused on HR and recruiting activities at the Buffalo, NY site, where staffing, onboarding and new hire intake were primary operational priorities.
Sterling Background Check was configured to support standard background screening workflows including identity and employment verification and document handling for I-9 and personnel intake packets. The implementation aligned with candidate-facing processes such as interview scheduling, onboarding packet creation, and orientation support, reflecting the company use cases documented by HR staff.
HR personnel at Multisorb continued to operate with ADP, Taleo and TalentWise for broader HR administration while using Sterling Background Check for screening activities, with these applications used together to manage confidential documents, verify staffing reports and process I-9 forms. The narrative indicates Sterling Background Check operated alongside existing HR applications to support end-to-end recruiting to new hire intake workflows.
Governance and process changes centered on centralizing screening ownership within HR and standardizing how candidate screening and new employee packet processing were administered. Implementation details reflect a practical rollout within HR and recruiting, instrumenting background screening as a dedicated BackGround Screening capability within Multisorb Technologies.
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Core HR | HCM |
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2015 | 2015 |
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Multisorb Technologies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor XA | Manufacturing ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Multisorb Technologies deployed Infor XA as its Manufacturing ERP to rationalize manufacturing engineering and plant operations across its US and UK facilities. The implementation positioned Infor XA as the primary system of record for manufacturing engineering activities, including part number management and engineering support for multi-site production and consolidation efforts.
Configuration work emphasized manufacturing master data and engineering workflows, with explicit part number set-up performed in the Infor XA system to support transfers of equipment and processes into the Buffalo facility. The Manufacturing ERP deployment also incorporated controls and procedural tracking aligned with ISO 9001 quality requirements and cGMP manufacturing environment needs, reflecting the engineering group responsibility to establish and maintain controlled manufacturing procedures.
Operational coverage included coordination of process and equipment improvement activities across multiple departments, support for site audits by customers, and engineering support for new business launches and quality investigations. The Infor XA implementation was used to coordinate plant layout planning, equipment transfer logistics, and part number provisioning for the establishment of a manufacturing site in India as part of broader site consolidation planning.
Governance changes centered on embedding engineering procedures within the ISO 9001 quality system, making engineering the primary resource for audit responses and lean manufacturing rollout activities. The implementation supported centralized engineering resource management for company wide initiatives to improve equipment and processes, and it aligned system configuration with budgeting and capital project planning responsibilities described by the manufacturing engineering group.
The deployment directly supported coordination of transfers and improvement programs across sites and contributed to significant productivity improvements through synchronized engineering workflows and controlled part number data in Infor XA, while also providing a structured platform to support cGMP compliance during operations and customer audits.
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Multisorb Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Multisorb Technologies deployed Drift AI Chatbot on its website. The Drift AI Chatbot implementation is categorized as Chatbots and Conversational AI and was applied to automate online visitor engagement and front-line customer interaction for marketing and sales lead capture.
The deployment used a web-embedded conversational widget delivered via the vendor script, instrumented across customer-facing pages to host conversational flows for FAQs, interactive qualification, and routing to email or human follow-up. Operational ownership aligned to marketing for conversation content and to IT for script deployment and session handling, with governance centered on updating conversational playbooks and form capture fields. Integrations with backend systems are not specified in the source.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Multisorb Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Multisorb Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Multisorb Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Multisorb Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Multisorb Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Multisorb Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Director - Global Supply Chain | Director | Supply Chain | |
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Chief Development Officer | CXO | Finance | |
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Accounting Manager | Manager | Finance | |
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Information Technology Manager | Manager | IT | |
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ERP Business Analyst | Manager | IT | |
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Apps Being Evaluated by Multisorb Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Multisorb Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Multisorb Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Multisorb Technologies Technographics
Multisorb Technologies is a Manufacturing organization based in United States,
with around 210 employees and annual revenues of $19.0 million.
Multisorb Technologies operates a diverse technology stack with applications such as
Sterling Background Check, Infor XA and Drift AI Chatbot,
covering areas like BackGround Screening, Manufacturing ERP and Chatbots and Conversational AI.
Multisorb Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Infor and Drift.
Multisorb Technologies recently adopted applications including
Hotjar in 2021, Salesforce Pardot in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Multisorb Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Multisorb Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Multisorb Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.