Phoenix, 85016, AZ,
United States
Multivista Technographics
Multivista Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Multivista and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Multivista employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Multivista has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2022, Adobe Connect for Audio Video and Web Conferencing in 2017, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Multivista is running and its propensity to invest more and deepen its relationship with HubSpot , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Multivista revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Multivista intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Multivista Tech Stack and Enterprise Applications
Multivista AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Multivista implemented Hubspot Live Chat on its corporate website, deploying a Chatbots and Conversational AI capability to centralize real time visitor engagement. The implementation places Hubspot Live Chat as the primary web chat interface for customer inquiries and lead capture, embedding a cloud hosted chat widget across the public site and contact pages to support sales qualification and customer support intake.
The Hubspot Live Chat deployment includes standard conversational modules such as automated welcome messaging, context aware routing, canned responses for common construction and project inquiries, and transcript capture. Conversation records are retained within the Hubspot Live Chat environment and mapped to HubSpot contact profiles to enable follow up by marketing and sales, with chat driven ticket creation used to surface support issues. Governance was structured around chat routing rules and response workflows to align marketing, sales, and customer support handoffs, and configuration focused on conversation capture and pipeline qualification consistent with Chatbots and Conversational AI operational patterns.
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Multivista Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Multivista implemented Adobe Connect to provide Audio Video and Web Conferencing capabilities on its corporate website. Multivista implemented Adobe Connect in 2017 as the primary web conferencing solution to support client-facing meetings and internal collaboration across project delivery and client services functions.
The implementation configured Adobe Connect meeting rooms and webinar-style sessions, leveraging content sharing, persistent meeting URLs, host controls, and session recording and playback. Adobe Connect was embedded into the public site to present scheduled webinars and on-demand recorded sessions, with configuration focused on branded meeting templates, role-based host and attendee permissions, and media asset publishing consistent with typical Audio Video and Web Conferencing workflows.
Operational coverage emphasized use by sales, project management, and client experience teams, with governance centered on meeting template standards, permission models, and site-embedded access controls. The deployment relied on the Adobe Connect application delivered through the website, integrating the web conferencing client into Multivista web pages to unify external engagement and internal coordination through a single Audio Video and Web Conferencing platform.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Multivista CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Multivista implemented Hotjar on its public website. The deployment used Hotjar as a Customer Experience solution to collect behavioral analytics and qualitative feedback across customer-facing pages.
Hotjar was configured with core modules including heatmaps, session recordings, conversion funnels, and on-site surveys to capture interaction patterns and direct user feedback. The Hotjar tracking script was embedded across the corporate site and instrumented on project portfolio and service pages to enable page-level playback and funnel analysis.
Operational ownership was assigned to digital marketing and UX teams, which incorporated Hotjar outputs into website optimization and content prioritization workflows. Governance centered on deployment controls and access to session data, aligning Hotjar insights with user experience and marketing decision processes.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Multivista ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Multivista PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Multivista IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Multivista
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Multivista Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-17 | Multivista | Evaluated | Microsoft | Microsoft 365 | Collaboration | Collaboration |