AI Buyer Insights:

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

Mumbai Express
Location
175 Church Street,
Parramatta, 2150, NSW,
Australia
Website
https://www.mumbaiexpress-parramatta.com.au/
Phone
61 4 0139 6645
Artw industry
Leisure and Hospitality
Employee
Revenue

Mumbai Express Technographics

Mumbai Express Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mumbai Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Mumbai Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mumbai Express has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2022, Foodhub for Online Food Ordering System in 2020, Ionic Platform for Apps Development in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mumbai Express is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Foodhub , Ionic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mumbai Express revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mumbai Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mumbai Express Tech Stack and Enterprise Applications

Mumbai Express AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Mumbai Express implemented Zoho SalesIQ on its public website to provide real-time guest engagement for its Leisure and Hospitality operations. Mumbai Express configured Zoho SalesIQ as a customer-facing chat and visitor engagement layer embedded in their website, leveraging Chatbots and Conversational AI capabilities to capture inquiries and present proactive messaging to site visitors. Zoho SalesIQ configuration focuses on conversational chat widgets, automated greeting flows, and offline contact capture to route customer questions to on-duty staff. Operational scope centers on the website front-end supporting guest interactions and booking inquiries, managed by a small internal admin team given the company size of 7 employees, with governance oriented around chat availability, staff notification workflows, and standardized canned responses to align customer service workflows with the application.
Mumbai Express eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Foodhub Legacy Foodhub Online Food Ordering System eCommerce n/a 2020 2020
In 2020, Mumbai Express deployed Foodhub as its Online Food Ordering System on its public website. The Foodhub Online Food Ordering System provides a web embedded ordering and checkout layer to capture customer orders directly from Mumbai Express's site, and it is configured to support the restaurant business function of online order capture and customer checkout. This deployment is scoped to a single site leisure and hospitality operator in Australia and is proportionate to a small team environment. Configuration emphasizes menu management, item modifiers, pricing control, order capture, payment checkout, and order notification workflows delivered to on site staff, with menu edits and scheduling administered by the restaurant team. The implementation uses an embedded ordering interface integrated into the site front end, and operational governance is owner driven with documented procedures for daily order acceptance, menu maintenance, and staff notification protocols.
Mumbai Express PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ionic Legacy Ionic Platform Apps Development PaaS n/a 2021 2021
In 2021, Mumbai Express deployed Ionic Platform for Apps Development on its public website. The Ionic Platform implementation provided a component-based UI and client-side application layer, enabling responsive single-page application delivery within the Apps Development footprint. Deployment is confined to the Mumbai Express website hosted in Australia, with configuration and theme management handled by internal web administrators given the company’s seven employee headcount. The scope covers the public-facing web experience and online guest engagement workflows, with Ionic Platform serving as the primary Apps Development asset for standardized UI components, client-side rendering, and front-end behavior. Governance is lightweight and centered on direct updates to application code and theme files maintained by the internal team.
Mumbai Express IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Mumbai Express

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Mumbai Express Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mumbai Express IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mumbai Express digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mumbai Express Technographics
Mumbai Express is a Leisure and Hospitality organization based in Australia, with around 7 employees and annual revenues of $9.0 million.
Mumbai Express operates a diverse technology stack with applications such as Zoho SalesIQ, Foodhub and Ionic Platform, covering areas like Chatbots and Conversational AI, Online Food Ordering System and Apps Development.
Mumbai Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., Foodhub and Ionic.
Mumbai Express recently adopted applications including Zoho SalesIQ in 2022, Amazon EC2 in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mumbai Express’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mumbai Express’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mumbai Express technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.