AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Music Store Live Tech Stack and Enterprise Applications

Music Store Live ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Affirm Legacy Affirm Payment Processing ERP n/a 2022 2022
In 2022, Music Store Live implemented Affirm as a payment option on its website. Affirm, categorized as Payment Processing, was embedded into the storefront checkout to present installment financing alongside standard card payment methods. The deployment emphasized customer-facing financing capabilities, payment authorization flows, and checkout UI adjustments to display payment plan options during cart and checkout. Technical integration used Affirm client-side checkout components to surface eligibility and payment choices within the online order capture flow, and the implementation extended to customer service and accounting touchpoints for order inquiries and payment reconciliation. Governance was maintained by the retailer's ecommerce owner, who configured payment acceptance rules and updated refund and order-to-cash procedures to incorporate Affirm.
Music Store Live AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Music Store Live deployed Ruby Live Chat on its website. Ruby Live Chat, classified as Chatbots and Conversational AI, is installed as an embedded web chat widget to handle customer inquiries and assist online sales. The deployment reflects a lightweight, site embedded architecture aligned with a 10 employee retail operation and focuses on web based customer engagement. Configuration emphasized the agent console, canned response templates, offline message capture, and chat transcript logging to support customer support and sales inquiries. Day to day governance is managed by core staff who control availability windows, maintain response templates, and steer escalation into order processing workflows, indicating combined support and sales responsibilities. Ruby Live Chat provides live and asynchronous conversational capabilities that centralize web customer interactions for Music Store Live.
Music Store Live Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Music Store Live deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform in 2013. The deployment supports a small US-based retail team of approximately 10 employees and serves as the central communication and document collaboration backbone for the business functions that include sales, customer support, and back-office operations. The implementation leverages core Google Workspace capabilities such as Gmail for domain email, Google Drive and Shared Drives for centralized file storage, Google Docs and Sheets for collaborative editing, and Google Calendar for scheduling. Administration is managed through the Google Admin console with user provisioning and basic access controls configured for a single corporate domain, reflecting a cloud-native SaaS deployment architecture suited to a compact team. Google Workspace (Formerly Google G-Suite) is also surfaced on the company website, indicating public-facing integration points for contact and customer interaction workflows. Operational governance is lightweight and centralized, with company-wide provisioning and role-aligned mail and document access policies administered by internal staff through Google Workspace administrative tools.
Music Store Live Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2017 2017
Music Store Live eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2012 2012
Music Store Live SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management SCM 2015 2015
Music Store Live CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Music Store Live ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Music Store Live PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Music Store Live IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Music Store Live CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Music Store Live

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Music Store Live Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Music Store Live IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Music Store Live digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Music Store Live Technographics
Music Store Live is a Retail organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Music Store Live operates a diverse technology stack with applications such as Affirm, Ruby Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Music Store Live has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Affirm, Ruby and Google.
Music Store Live recently adopted applications including Affirm in 2022, Fastly in 2022 and Klaviyo in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Music Store Live’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Music Store Live’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Music Store Live technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.