Muskegon County, MI
Marquette Campus, 1903 Marquette Avenue, Suite A111,
Muskegon, 49442, MI,
United States
Muskegon, 49442, MI,
United States
1 231-724-8850
Government
Muskegon County, MI Technographics
Muskegon County, MI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Muskegon County, MI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1550 Muskegon County, MI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Muskegon County, MI has purchased the following applications: BS&A Financial Management for ERP Financial in 2014, Microsoft Skype for Business Server for Collaboration in 2016, Hyland OnBase for Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Muskegon County, MI is running and its propensity to invest more and deepen its relationship with BS&A Software , IgniteTech , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Muskegon County, MI revenues, which have grown to $255.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Muskegon County, MI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Muskegon County, MI Tech Stack and Enterprise Applications
Muskegon County, MI ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BS&A Software | Legacy | BS&A Financial Management | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Muskegon County, MI implemented BS&A Financial Management, an ERP Financial application, to centralize county financial operations and support public sector fund accounting. The implementation is scoped to county finance functions and is positioned to serve comptroller, budget, and accounts teams across Muskegon County government.
BS&A Financial Management was configured to provide core ERP Financial capabilities typical for local government, including general ledger, accounts payable, accounts receivable, cash management, budgetary control, fixed asset tracking, and report generation. Configuration work emphasized chart of accounts structure for fund accounting, automated posting and period close routines, and scheduled financial reporting to support statutory and internal budget workflows.
Ongoing management and maintenance of BS&A software applications is handled by Muskegon County Information Systems, which administers application lifecycle tasks, patching and upgrades, user administration and role based access, backups, and first line support coordination with finance stakeholders. Operational governance centers on IT finance coordination for configuration changes and security controls, with county finance staff retaining responsibility for transactional governance and budgetary approvals.
|
|
|
|
|
ERP Financial | ERP |
|
2009 | 2009 |
|
Muskegon County, MI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype for Business Server | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Muskegon County, MI deployed Microsoft Skype for Business Server to provide enterprise instant messaging, presence, and audio and web conferencing for county staff. The Microsoft Skype for Business Server deployment falls under Collaboration and was provisioned to support county government administrative and operational functions across Muskegon County departments.
Microsoft Skype for Business Server was configured to deliver core Collaboration capabilities including user presence, IM, scheduled and ad hoc meetings, and client interoperability with Microsoft Lync. The implementation includes dial in meeting address patterns and federation that enable external conferencing participation, evidenced by the join instruction using Microsoft Lync or Microsoft Skype for Business Dial 1323787935.muskegonco@lync.webex.com.
Operational integration focused on meeting orchestration and external federation, linking the Skype for Business Server environment to Webex meeting infrastructure via the lync.webex.com routing pattern. Governance practices emphasized standardized meeting invitations and client usage guidance for county staff, aligning conferencing workflows and access across departments.
|
Muskegon County, MI Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland OnBase | Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Muskegon County, MI implemented Hyland OnBase as its primary Content Management application. The deployment is presented as a web‑accessible application portal at https://onbase.muskegoncounty.net/AppNet/Login.aspx and serves county government document and records needs for an organization of roughly 1550 employees.
The Hyland OnBase implementation emphasizes core Content Management capabilities including centralized document management, electronic records management, capture and indexing, and workflow or case management consistent with county government use cases. Configuration work included role based access controls, metadata indexing for public records retrieval, and retention scheduling to support records lifecycle processes.
Operational coverage is countywide, with Hyland OnBase exposed via the OnBase web portal to internal staff and to web interfaces used for public access where appropriate. The deployment model is a hosted application portal, providing secure browser based access to managed documents and automated document routing for routine administrative functions.
Governance for the Hyland OnBase environment focuses on centralized document control and standardized processes for record classification, retention, and access approvals, aligning Content Management controls with county records policies. The implementation also established common workflows to reduce paper handling and to provide auditable electronic trails for county business functions such as permitting, claims processing, and public records requests.
|
Muskegon County, MI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2021 | 2021 |
|
Muskegon County, MI ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
Muskegon County, MI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Muskegon County, MI
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Information Systems Director | Director | IT | |
|
|
|
Information Systems Manager | Manager | IT | |
|
|
|
Finance Director | Director | Finance | |
|
|
|
Senior Fiscal Analyst | Non Manager | Finance | |
|
Apps Being Evaluated by Muskegon County, MI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Muskegon County, MI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Muskegon County, MI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Muskegon County, MI Technographics
Muskegon County, MI is a Government organization based in United States,
with around 1550 employees and annual revenues of $255.0 million.
Muskegon County, MI operates a diverse technology stack with applications such as
BS&A Financial Management, Microsoft Skype for Business Server and Hyland OnBase,
covering areas like ERP Financial, Collaboration and Content Management.
Muskegon County, MI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BS&A Software, Microsoft and Hyland.
Muskegon County, MI recently adopted applications including
CivicEngage in 2021, Microsoft Azure Monitor in 2021 and Microsoft Azure CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Muskegon County, MI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Muskegon County, MI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Muskegon County, MI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.