Richmond, 23230, VA,
United States
Mutual Assurance Society of Virginia Technographics
Mutual Assurance Society of Virginia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mutual Assurance Society of Virginia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Mutual Assurance Society of Virginia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mutual Assurance Society of Virginia has purchased the following applications: Guidewire InsuranceNow for Insurance ERP in 2020, Microsoft 365 for Collaboration in 2019, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mutual Assurance Society of Virginia is running and its propensity to invest more and deepen its relationship with Guidewire , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mutual Assurance Society of Virginia revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mutual Assurance Society of Virginia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mutual Assurance Society of Virginia Tech Stack and Enterprise Applications
Mutual Assurance Society of Virginia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire InsuranceNow | Insurance ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Mutual Assurance Society of Virginia implemented Guidewire InsuranceNow to modernize operations and support business growth. Guidewire InsuranceNow was deployed as the company Insurance ERP for homeowners, dwelling fire and property, and umbrella lines of business across the state of Virginia.
The implementation focused on core Insurance ERP capabilities, with configuration of policy administration and customer management to handle quoting, policy issuance, endorsements and renewals for personal lines. Front office servicing workflows were consolidated to centralize member interaction channels and improve case resolution, reflecting standard policy lifecycle automation and service orchestration found in the category.
Operational scope included customer service, underwriting and policy operations, where process alignment and standardized product definitions were established to control servicing rules and reduce procedural variance. Governance relied on centralized configuration and process controls to manage product and servicing rule sets for the specified lines of business.
Company statements report improved customer service as a direct result of the Guidewire InsuranceNow implementation, noting that members can interact more quickly and efficiently and in a more complete and thorough manner. The deployment positioned the insurer to modernize core policy administration and member servicing to support future growth.
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Mutual Assurance Society of Virginia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Mutual Assurance Society of Virginia deployed Microsoft 365 to provide Collaboration capabilities across its 30-employee organization. The Microsoft 365 deployment is referenced on the company website and serves as the primary cloud collaboration platform for core business functions within the insurer.
The implementation centralizes cloud email, real-time collaboration, document management and file synchronization by leveraging Microsoft 365 features such as Exchange Online, SharePoint and OneDrive to support policy administration, customer service and back office workflows. Administration is configured through Microsoft 365 tenant level controls for user provisioning, role based access and governance settings including mail domain management, retention and external sharing policies. Operational coverage spans all internal departments of the small insurer, and the platform footprint is integrated into public facing site workflows as indicated by the company website.
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Collaboration | Collaboration |
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2021 | 2021 |
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Mutual Assurance Society of Virginia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Mutual Assurance Society of Virginia deployed DocuSign eSignature as a Digital Signing solution. The implementation embeds DocuSign eSignature on the company website to capture signatures for customer-facing insurance transactions and service authorizations. The deployment emphasizes web-initiated signing sessions and embedded signing experiences to drive online execution of policy documents and customer agreements.
Functional capabilities implemented include template-based envelopes, recipient authentication options, and the audit trail and certificate of completion features native to DocuSign eSignature. Integration scope is limited to the website embedding, with no additional named backend system connections disclosed. Operational coverage focuses on customer interactions and the staff who manage policy issuance and onboarding workflows. Governance centers on maintaining signature auditability and retention to meet insurance recordkeeping and compliance needs.
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Web Content Management | Content Management |
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2021 | 2021 |
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Mutual Assurance Society of Virginia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Mutual Assurance Society of Virginia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Mutual Assurance Society of Virginia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mutual Assurance Society of Virginia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mutual Assurance Society of Virginia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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