Huntingdon, 16652, PA,
United States
Mutual Benefit Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mutual Benefit Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Mutual Benefit Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mutual Benefit Group has purchased the following applications: Duck Creek Payments Orchestrator for Payment Processing in 2021, Duck Creek Claims for Insurance Claims Management in 2016, BombBomb Essentials for Audio Video and Web Conferencing in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mutual Benefit Group is running and its propensity to invest more and deepen its relationship with Duck Creek Technologies , BombBomb , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mutual Benefit Group revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mutual Benefit Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Payments Orchestrator | Payment Processing | ERP Financial Management | Larsen & Toubro | 2021 | 2021 |
In 2021 Mutual Benefit Group implemented Duck Creek Payments Orchestrator as part of a Duck Creek OnDemand modernization program executed with systems integrator Larsen & Toubro. The deployment targeted claims and finance process modernization in Pennsylvania, with a specific emphasis on streamlining payment and reserving workflows and improving continuity and security. The implementation was delivered alongside a broader Duck Creek OnDemand migration of the insurer's Duck Creek core applications.
Duck Creek Payments Orchestrator was configured to centralize payment routing and orchestration, reconciliation, and reserve-aware disbursement logic consistent with Payment Processing capabilities. Configuration work focused on secure payment lifecycle management and automated handoffs between claims and finance functional modules, aligning payment orchestration with reserve calculations and claims settlement workflows.
Integrations connected the Payments Orchestrator to the Duck Creek OnDemand core to exchange claims and financial data, and Larsen & Toubro led the systems integration and rollout. The architecture leveraged the Duck Creek OnDemand deployment model to embed orchestrated payment flows into insurer operations and to support connectivity to external banking and settlement channels.
Governance and process changes included revised workflows for claims-triggered, reserve-aware payments and tightened finance oversight of reconciliation, with LTI coordinating process transition and cutover sequencing. Reported outcomes from the program include streamlined payment and reserving outcomes and improved continuity and security as part of the Duck Creek OnDemand initiative.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | Accenture | 2016 | 2016 |
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Insurance Policy Administration | ERP Services and Operations |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BombBomb | Legacy | BombBomb Essentials | Audio Video and Web Conferencing | Collaboration | n/a | 2014 | 2014 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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