My Muscle Chef Pty Ltd
1 Norrie Street,
Yennora, 2161, NSW,
Australia
Yennora, 2161, NSW,
Australia
61 2 9194-5897
Professional Services
My Muscle Chef Pty Ltd Technographics
My Muscle Chef Pty Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by My Muscle Chef Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 My Muscle Chef Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that My Muscle Chef Pty Ltd has purchased the following applications: PayPal Braintree for Payment Processing in 2016, KeyPay Payroll for Payroll in 2019, Crisp for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems My Muscle Chef Pty Ltd is running and its propensity to invest more and deepen its relationship with PayPal , KeyPay , Crisp IM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing My Muscle Chef Pty Ltd revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for My Muscle Chef Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
My Muscle Chef Pty Ltd Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 My Muscle Chef Pty Ltd implemented PayPal Braintree as the Payment Processing solution for its consumer-facing website. The PayPal Braintree integration is embedded in the online checkout at https://www.mymusclechef.com/ and uses client side SDK components combined with server side API calls to capture payment methods and authorize transactions. This setup centralizes card and PayPal acceptance within the storefront payment flow.
Functional capabilities implemented include gateway routing, tokenization and vaulted customer payment methods, and hosted fields to limit card data exposure. Operational scope focuses on ecommerce checkout, payments operations and customer service workflows, and governance aligns with PCI aware controls to constrain cardholder data scope. PayPal Braintree is used to support standard checkout profiles and repeat order payment processing.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KeyPay | Legacy | KeyPay Payroll | Payroll | HCM | n/a | 2019 | 2019 |
My Muscle Chef Pty Ltd implemented KeyPay Payroll in 2019, beginning use in May 2019 with around 200 employees. The implementation centralized monthly payroll processing as the company scaled, and KeyPay Payroll became the core application for running regular pay runs and maintaining employee pay records.
The deployment focused on standard Payroll capabilities including pay run automation, employee master data management, tax and compliance processing, and payroll reporting. KeyPay Payroll was configured to manage recurring monthly pay cycles and to consolidate payroll inputs across operational units, reflecting typical payroll engine and reporting workflows found in the Payroll category.
Operational responsibility extended across payroll, HR, and finance teams as headcount grew, and the system scaled to support paying 600+ employees each month. Governance was structured around centralized payroll operations with role based access and approval workflows to control pay run execution and payroll data changes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, My Muscle Chef Pty Ltd deployed Crisp on its website. Crisp was implemented as the customer facing conversational layer under the Chatbots and Conversational AI category to support customer service and online ordering touchpoints. The deployment embeds the Crisp web chat widget across the ecommerce site to capture shopper inquiries and initiate automated conversations routed to internal support teams.
Configuration focused on conversational workflows typical for Chatbots and Conversational AI, including automated reply flows, FAQ driven intents, and agent handoff into a shared messaging inbox used by customer support and order management. Operational scope was constrained to the website channel with governance assigned to messaging workflow owners in support and commerce operations. The rollout reflects direct embedding of Crisp into the site front end and prioritizes lightweight, web based conversational automation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at My Muscle Chef Pty Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by My Muscle Chef Pty Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from My Muscle Chef Pty Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the My Muscle Chef Pty Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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FAQ - APPS RUN THE WORLD My Muscle Chef Pty Ltd Technographics
My Muscle Chef Pty Ltd is a Professional Services organization based in Australia,
with around 300 employees and annual revenues of $130.0 million.
My Muscle Chef Pty Ltd operates a diverse technology stack with applications such as
PayPal Braintree, KeyPay Payroll and Crisp,
covering areas like Payment Processing, Payroll and Chatbots and Conversational AI.
My Muscle Chef Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, KeyPay and Crisp IM.
My Muscle Chef Pty Ltd recently adopted applications including
Zendesk Support Ticketing System in 2022, Okta Identity Cloud in 2021 and Salesforce Commerce Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of My Muscle Chef Pty Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates My Muscle Chef Pty Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete My Muscle Chef Pty Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.