Leed, LS27 0WH,
United Kingdom
myHermes Technographics
myHermes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by myHermes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 myHermes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that myHermes has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Microsoft 365 for Collaboration in 2019, Magnolia CMS for Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems myHermes is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Magnolia International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing myHermes revenues, which have grown to $890.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for myHermes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
myHermes Tech Stack and Enterprise Applications
myHermes HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, myHermes implemented UKG Workforce Central (ex Kronos Workforce Central) to centralize workforce operations for its United Kingdom distribution business, deploying core Workforce Management capabilities across a 5,500 employee population. The implementation addressed scheduling, time and attendance, absence management, and employee self-service workflows using UKG Workforce Central as the central platform.
The UKG Workforce Central deployment was configured with shift templates, scheduling rules, time collection mechanisms, and role-based access controls to support distribution center rostering and operational labor management. The service was hosted and accessed via the hermes-europe.kronos.net endpoint on their website, and governance was organized around centralized policy controls with site-level rostering to align operational processes and workforce administration.
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myHermes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 myHermes deployed Microsoft 365 as its Collaboration platform, with components of the Microsoft 365 footprint evident on the public myHermes.co.uk website. The deployment was positioned as a cloud-hosted collaboration backbone to support corporate productivity and public-facing content workflows.
Configuration emphasized core Collaboration capabilities, including cloud email and calendaring, real-time team collaboration, and centralized document libraries with file synchronization for knowledge management. Microsoft 365 was configured to provide unified messaging, content collaboration, and intranet-style publishing functions aligned to enterprise collaboration workflows.
The rollout covered corporate functions across the 5,500-employee organization, supporting office-based staff, customer support teams, and distribution operations. Operational scope included standard collaboration use cases such as internal communications, shared project workspaces, and document sharing across business units.
Governance focused on centralized administration, role-based access controls, and external sharing policies to manage document lifecycle and compliance requirements. The implementation used staged unit rollouts and governance controls to align Collaboration usage with enterprise IT and business process needs.
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myHermes Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Magnolia International | Legacy | Magnolia CMS | Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, myHermes deployed Magnolia CMS to manage content on its corporate website, classified under Content Management. The implementation centralized web content authoring and publishing across customer facing pages and marketing sections.
Magnolia CMS was configured to provide content authoring, template based page composition, channel aware rendering, and staged publishing workflows, aligning with standard Content Management capabilities. The deployment emphasized reusable templates, component based page assembly, and a centralized content repository to support editorial operations and page lifecycle control.
Operational ownership was placed with web and marketing teams, with governance implemented through role based access, editorial approval gates, and defined content lifecycles and publication schedules. The scope of the implementation covered the myHermes website and related customer facing digital properties, with ongoing editorial control and content operations managed using Magnolia CMS.
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myHermes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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myHermes ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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myHermes Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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myHermes PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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myHermes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2020 | 2020 |
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myHermes CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at myHermes
Apps Being Evaluated by myHermes Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||