Nacro
Walkden House 16-17 Devonshire Square,
London, EC2M 4SQ,
United Kingdom
London, EC2M 4SQ,
United Kingdom
44 30 0123 1889
Professional Services
Nacro Technographics
Nacro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nacro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Nacro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nacro has purchased the following applications: Infor SunSystems for ERP Financial in 2013, OpenHR Employee Self-Service for Employee Self Service in 2012, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nacro is running and its propensity to invest more and deepen its relationship with Infor , Oracle , OpenHR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nacro revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nacro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nacro Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013, Nacro implemented Infor SunSystems as its ERP Financial platform. The deployment was positioned to centralize core financial accounting and statutory reporting for Nacro's operations in the United Kingdom and to provide a single transactional ledger for the finance organization.
Infor SunSystems was configured to manage general ledger, accounts payable, accounts receivable, fixed asset accounting, and period end close workflows, with reporting and analysis capabilities layered on top. The implementation incorporated Query & Analysis reporting capabilities and Professional Advantage product functionality to extend financial reporting, analytical queries, and operational process support, while Infor SunSystems remained the transactional financial engine.
Operationally, Nacro maintained, monitored, and improved Infor SunSystems alongside Query & Analysis and Professional Advantage products, with oversight covering finance and operational teams across its service portfolio. The technical configuration emphasized consolidated ledgers, consistent chart of accounts structures, and centralized payment and receivable processing to align accounting operations with service delivery.
Governance centered on application maintenance, configuration management, reconciliation and month end controls, and coordinated vendor updates for Infor SunSystems. System stewardship was retained by Nacro finance and IT teams who handled monitoring, change control, and iterative improvements to reporting and process automation.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenHR | Legacy | OpenHR Employee Self-Service | Employee Self Service | HCM | Advanced Business Solutions | 2012 | 2014 |
In 2012 Nacro began using OpenHR to centralise HR management across its United Kingdom operations, establishing the vendor platform as the organisation's core personnel record system. The deployment positioned OpenHR to manage employee data and support HR and people operations across multiple sites in the UK.
Nacro rolled out OpenHR Employee Self-Service in 2014, introducing Employee Self Service functionality so staff could update personal records remotely. The OpenHR Employee Self-Service implementation delivered self-service modules for personal data updates, workforce profile maintenance, and role based access controls to separate employee input from HR processes.
The 2014 rollout was customised and implemented by Advanced Business Solutions, which configured the system and tailored user access workflows to Nacro's structure. Operational coverage included staff across the United Kingdom, the business functions impacted were HR administration and personnel data management, and the programme reduced HR administration through delegated employee record maintenance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Nacro deployed Microsoft 365 to establish a unified Collaboration environment across its UK operations. Nacro lists using Microsoft 365 on their website, and the implementation was positioned to consolidate cloud-hosted productivity, email, document collaboration, and real-time meeting capabilities under a single Microsoft 365 tenancy for approximately 1000 employees.
The Microsoft 365 rollout emphasized core Collaboration modules, including Exchange-based email and calendaring, SharePoint Online for intranet and document libraries, Teams for chat and meetings, OneDrive for personal file sync, and Office desktop and web apps for content creation. Administration followed a centralized tenancy and role-based management approach with cloud identity and access controls and information governance policies to standardize document lifecycle and records retention. Operational coverage targeted Nacro’s UK sites and cross-functional professional services teams, with process changes focused on standardized team workspaces, shared document workflows, and unified communications.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Nacro
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Nacro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nacro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nacro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Nacro Technographics
Nacro is a Professional Services organization based in United Kingdom,
with around 1000 employees and annual revenues of $100.0 million.
Nacro operates a diverse technology stack with applications such as
Infor SunSystems, OpenHR Employee Self-Service and Microsoft 365,
covering areas like ERP Financial, Employee Self Service and Collaboration.
Nacro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, OpenHR and Microsoft.
Nacro recently adopted applications including
Hotjar in 2021, Intuit Mailchimp in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nacro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nacro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nacro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.