Napthens LLP
7 Winckley Square,
Preston, PR1 3JD,
United Kingdom
Preston, PR1 3JD,
United Kingdom
44 17 7288-8444
Professional Services
Napthens LLP Technographics
Napthens LLP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Napthens LLP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 243 Napthens LLP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Napthens LLP has purchased the following applications: Access Eclipse Proclaim for Legal Practice Management in 2020, Tawk.to for Chatbots and Conversational AI in 2018, DocsCorp Legal Documents for Document Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Napthens LLP is running and its propensity to invest more and deepen its relationship with The Access Group , Tawk.to , BigHand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Napthens LLP revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Napthens LLP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Napthens LLP Tech Stack and Enterprise Applications
Napthens LLP ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Eclipse Proclaim | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Napthens LLP implemented Access Eclipse Proclaim to support firm-wide Legal Practice Management. The firm is using Access Eclipse Proclaim on their website to align client access points with internal practice workflows and case intake.
The deployment of Access Eclipse Proclaim was configured to provide core Legal Practice Management capabilities, including matter and case management, document and records handling, time recording and billing, and client relationship management functions typical of the category. Configuration work focused on mapping matter lifecycle workflows and standardizing fee earner time capture and billing templates to the application.
Operational coverage centered on Napthens LLP practice teams and finance functions, with the implementation intended to centralize matter administration and consolidate practice management activity within Access Eclipse Proclaim. Governance adjustments emphasized consistent matter intake, standardized billing processes, and application-based controls for document handling and time entry.
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Napthens LLP AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Napthens LLP deployed Tawk.to on its public website. Napthens LLP implemented Tawk.to, a Chatbots and Conversational AI application, to provide front-end conversational engagement and inbound client enquiry capture through an embedded website chat widget that surfaces on client-facing pages.
The Tawk.to implementation focuses on standard Chatbots and Conversational AI capabilities, including real-time live messaging, asynchronous visitor messaging, operator console handling, canned responses and chat transcript capture, all delivered via the embedded Tawk.to widget. Operational ownership sits with the firm’s client service and web channels, where message routing and operator assignments are configured within the Tawk.to application to support client engagement and marketing communications on the corporate site.
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Napthens LLP Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocsCorp, a Litera Company | Legacy | DocsCorp Legal Documents | Document Management | Content Management | n/a | 2020 | 2020 |
In 2020, Napthens LLP deployed DocsCorp Legal Documents for Document Management. Napthens LLP uses DocsCorp Legal Documents to support legal document authoring, review and knowledge management and to publish standardized documents on its website for client facing practice areas.
DocsCorp Legal Documents was configured with core Document Management capabilities such as version control, metadata tagging, template management, PDF standardization and quality checks, and document comparison and redaction workflows that align with law firm document lifecycles. Configuration emphasized controlled check in and check out, enforced naming conventions and preserved revision history to maintain document provenance across matters.
Operational coverage targeted practice teams handling litigation, property and private client services where document accuracy is critical, and the rollout introduced centralized governance for naming standards and approval routing to formalize editorial control across the firm. The vendor is DocsCorp, a Litera Company.
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Document Management | Content Management |
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2020 | 2020 |
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Napthens LLP CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2013 | 2013 |
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Napthens LLP PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2023 | 2023 |
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Napthens LLP IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Napthens LLP CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Napthens LLP
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Chief Operating Officer | CXO | Finance | |
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Financial Accounts Manager | Manager | Finance | |
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Partner Employment & HR | Manager | HR | |
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Director of IT | Director | IT | |
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Director of HR | Director | HR | |
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Head of Employment & HR | Director | HR | |
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Chief Executive Officer | CXO | Finance | |
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Partner | Manager | Finance | |
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Partner | Manager | Finance | |
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Partner | Manager | Finance | |
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Apps Being Evaluated by Napthens LLP Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Napthens LLP IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Napthens LLP digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Napthens LLP Technographics
Napthens LLP is a Professional Services organization based in United Kingdom,
with around 243 employees and annual revenues of $24.0 million.
Napthens LLP operates a diverse technology stack with applications such as
Access Eclipse Proclaim, Tawk.to and DocsCorp Legal Documents,
covering areas like Legal Practice Management, Chatbots and Conversational AI and Document Management.
Napthens LLP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group, Tawk.to and DocsCorp, a Litera Company.
Napthens LLP recently adopted applications including
Elastic Email API in 2023, Access Eclipse Proclaim in 2020 and BigHand Dictation and Speech Recognition in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Napthens LLP’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Napthens LLP’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Napthens LLP technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.