London, x, EC1V 0AX,
United Kingdom
National Centre For Social Research Technographics
National Centre For Social Research Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Centre For Social Research and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 242 National Centre For Social Research employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Centre For Social Research has purchased the following applications: Microsoft 365 for Collaboration in 2021, Oracle Moat for Marketing Analytics in 2019, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Centre For Social Research is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Spotler or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Centre For Social Research revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Centre For Social Research intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Centre For Social Research Tech Stack and Enterprise Applications
National Centre For Social Research Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 National Centre For Social Research implemented Microsoft 365 as its Collaboration platform. The adoption is referenced on their public website where Microsoft 365 is explicitly in use, and the deployment is positioned to support research collaboration and organizational communication. National Centre For Social Research Microsoft 365 Collaboration is applied to core business functions including research operations and corporate communications.
The deployment centers on standard Collaboration capabilities such as enterprise email, cloud document storage, team chat and collaborative editing, typically realized through modules like Exchange Online, OneDrive, SharePoint and Microsoft Teams. Configuration emphasis is on centralized document management, version control and role based access to support multi author research documents and cross team research workflows. The Microsoft 365 implementation includes collaboration oriented features for shared workspaces and real time co authoring.
Operational coverage spans research, communications and administrative functions across the organization and is visible through their website presence where Microsoft 365 components are used for content and collaboration. Governance follows Collaboration category norms with centralized identity and access controls, tenant level policy management and content lifecycle controls to align information handling with research workflows and institutional policy.
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National Centre For Social Research CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, National Centre For Social Research implemented Oracle Moat on its website to establish centralized Marketing Analytics for digital communications and campaign measurement. The deployment was focused on site-level instrumentation, with Oracle Moat embedded into page-level measurement to capture viewability and attention metrics that inform marketing and research communications workflows.
Oracle Moat was configured to provide standard Marketing Analytics capabilities, including viewability measurement, attention analytics, and invalid traffic detection, with reporting surfaced through dashboarding and data export for downstream reporting. Operational coverage was centered on the corporate website and supported marketing and research functions, with measurement governance established to standardize digital media metrics and reporting across internal stakeholders.
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Marketing Automation | CRM |
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2021 | 2021 |
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National Centre For Social Research ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, National Centre For Social Research deployed Freshservice as its IT Service Management solution. Freshservice is surfaced on the natcen.ac.uk website to provide a self-service portal and public ticket intake for IT and support requests, aligning the application with external-facing service entry points.
The implementation configures core IT Service Management capabilities typical of the category, including incident management, a service catalog, and a knowledge base to support self-help and ticket deflection. Freshservice was provisioned to manage ticket lifecycle workflows, assignment and routing rules, and SLA enforcement, reflecting a standard ITSM functional footprint.
Architecture and operational coverage center on a cloud-hosted Freshservice instance integrated with the organization website for request capture and knowledge access. The deployment supports internal IT support and employee-facing service workflows across the National Centre For Social Research, with governance focused on ticket routing, service catalog maintenance, and knowledge management processes.
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National Centre For Social Research PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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National Centre For Social Research IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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National Centre For Social Research CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at National Centre For Social Research
Apps Being Evaluated by National Centre For Social Research Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||