Columbus, 43220, OH,
United States
National Church Residences Technographics
National Church Residences Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Church Residences and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2323 National Church Residences employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Church Residences has purchased the following applications: Epicor ERP for ERP Financial in 2020, Performance Pro for Performance and Goal Management in 2019, Automattic Jetpack CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Church Residences is running and its propensity to invest more and deepen its relationship with Epicor , HR Performance Solutions , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Church Residences revenues, which have grown to $334.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Church Residences intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Church Residences Tech Stack and Enterprise Applications
National Church Residences ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, National Church Residences implemented Epicor ERP as its ERP Financial application within the finance organization. The implementation supported full-cycle accounting workflows, with staff in Columbus, OH entering financial details into Epicor ERP to maintain bookkeeping, forecast cash flow, and support an ungeared financial position. Operational activities captured in the system included reconciling and verifying accounts payable, accounts receivable, and bank accounts, together with disbursements and collections to conserve accurate records.
Configuration and functional coverage emphasized Epicor ERP financial management capabilities, including general ledger posting, accounts payable automation, accounts receivable processing, bank reconciliation, and cash forecasting workflows. Process governance centered on standardized accounting procedures and verification workflows, and the organization used automated accounting system features to scrutinize revenue and validate transactions. Daily transaction entry and reconciliation in Epicor ERP became part of routine finance operations, aligning accounting controls with the application’s financial modules.
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National Church Residences HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HR Performance Solutions | Legacy | Performance Pro | Performance and Goal Management | HCM | n/a | 2019 | 2019 |
In 2019, National Church Residences implemented Performance Pro as its Performance and Goal Management application. The deployment centralized employee performance reviews and goal alignment across the organization’s national senior-living and services footprint in the United States, supporting HR and performance processes for a multi-site operator.
The implementation used Performance Pro’s core modules for performance reviews and goal management to automate review cycles, enforce standardized review templates and rating workflows, and operationalize goal alignment between staff and organizational objectives. Configuration emphasized role based access for HR administrators, managers, and employees, with automated notifications and review scheduling to standardize execution across sites.
Operational coverage focused on HR and performance functions across National Church Residences’ U.S. sites, with centralized configuration to ensure consistent review cadence and goal taxonomy across communities. The scope targeted staff performance management and manager-driven goal setting workflows rather than expanding into unrelated HR modules.
Governance and rollout centered on standardizing review processes and aligning site level practice with centralized HR policy, enabling consistent performance documentation and goal tracking across the estate. The program positioned Performance Pro as the single Performance and Goal Management system for employee reviews and goal management across the organization.
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National Church Residences CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022 National Church Residences deployed Automattic Jetpack CRM as its CRM on the organization website. The Automattic Jetpack CRM implementation is hosted through the public site to capture inquiry and contact records, centralize constituent profiles, and provide a web native entry point for outreach and engagement workflows.
Configuration emphasized contact management, form capture, engagement logging, and basic segmentation consistent with CRM functional modules for constituent intake and communications history. Operational coverage centers on resident services, donor relations, and marketing teams that use the website as the primary data capture surface, with governance focused on centralized administrative control and standardized data capture processes to maintain contact record integrity.
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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National Church Residences PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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National Church Residences IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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National Church Residences CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at National Church Residences
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Apps Being Evaluated by National Church Residences Executives
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