Kingston, x,
Jamaica
National Commercial Bank Jamaica Technographics
National Commercial Bank Jamaica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Commercial Bank Jamaica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 National Commercial Bank Jamaica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Commercial Bank Jamaica has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Infosys Finacle CRM for Core Banking in 2002, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Commercial Bank Jamaica is running and its propensity to invest more and deepen its relationship with Oracle , Infosys , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Commercial Bank Jamaica revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Commercial Bank Jamaica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Commercial Bank Jamaica Tech Stack and Enterprise Applications
National Commercial Bank Jamaica ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | EvoSys | 2018 | 2018 |
In 2018, National Commercial Bank Jamaica migrated from Oracle E-Business Suite to Oracle Cloud ERP. The engagement targeted the bank's core finance organization, positioning Oracle Cloud ERP as the primary ERP Financial platform for finance and accounting functions across the institution.
The implementation consolidated standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed assets and cash management, and configured period close and chart of accounts structures consistent with banking financial controls. Oracle Cloud ERP was deployed as a cloud SaaS solution with modular configuration, role based access controls and financial workflow automation to support month end close and transaction posting governance.
EvoSys served as the systems integrator, executing data migration and cutover from Oracle E-Business Suite, conducting configuration, testing and user enablement for finance, treasury and procure to pay teams. The rollout used phased migration and staged validation cycles to reconcile historical balances and to harmonize transactional templates in Oracle Cloud ERP.
Governance was formalized around centralized finance process ownership, role based security, and change control for configuration updates, with finance operations and treasury designated as primary process stewards. The program emphasized financial consolidation, audit trail preservation and operational continuity during the transition from Oracle E-Business Suite to Oracle Cloud ERP.
|
National Commercial Bank Jamaica ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Legacy | Infosys Finacle CRM | Core Banking | ERP Services and Operations | n/a | 2002 | 2003 |
In 2002 National Commercial Bank Jamaica announced a partnership with Infosys and initiated deployment of Infosys Finacle CRM as part of a Core Banking program. The announcement marked the start of a multi-module rollout that explicitly included Finacle core, channels, and the Finacle CRM application to centralize electronic banking and customer relationship capabilities across the institution.
NCB deployed the Finacle suite using a big bang approach to implement core transaction processing, digital channels, and CRM-driven customer servicing. Functional modules implemented included core banking transaction processing, internet and corporate electronic banking channels, and CRM capabilities for customer servicing and case management, with configuration to support both retail and corporate banking workflows.
The broader Finacle rollout extended into 2003, with program-level coordination to consolidate channel operations and CRM data across Jamaica and the wider Caribbean footprint. Vendor case material reports improved digital channel functionality and enhanced customer servicing following the Infosys Finacle CRM and Core Banking deployments.
|
National Commercial Bank Jamaica Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, National Commercial Bank Jamaica deployed Cisco Webex Meetings. National Commercial Bank Jamaica uses Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its public website to support customer engagement and internal collaboration.
The implementation leverages Cisco Webex Meetings core capabilities including multi party audio, high definition video, screen sharing, and web conferencing client access, delivered via Cisco cloud hosted services and surfaced through the bank website by embedded meeting flows or join links. Configuration emphasis is on web client accessibility and meeting orchestration, aligning with Audio Video and Web Conferencing functional modules such as scheduling, participant management, and meeting controls.
Operational coverage focuses on web based customer interactions and distributed staff communication across the bank's Jamaica operations, with administrative control exercised through the Cisco Webex administrative console. Governance centers on centralized meeting policy and access control to segregate customer facing sessions from internal collaboration and to support banking operational workflows.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
National Commercial Bank Jamaica Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
National Commercial Bank Jamaica TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2002 | 2003 |
|
National Commercial Bank Jamaica IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
National Commercial Bank Jamaica Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Surveillance System | Physical Security |
|
2013 | 2014 |
|
IT Decision Makers and Key Stakeholders at National Commercial Bank Jamaica
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Commercial Bank Jamaica Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-16 | National Commercial Bank Jamaica | Evaluated | Avaya | Avaya Aura | Collaboration | Collaboration |