National Library Board a statutory board under the Ministry of Communications and Information of Singapore
100 Victoria St, #14-01 National Library,
Singapore, 188064,
Singapore
Singapore, 188064,
Singapore
65 6332 3133
Government
National Library Board a statutory board under the Ministry of Communications and Information of Singapore Technographics
National Library Board a statutory board under the Ministry of Communications and Information of Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Library Board a statutory board under the Ministry of Communications and Information of Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 National Library Board a statutory board under the Ministry of Communications and Information of Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Library Board a statutory board under the Ministry of Communications and Information of Singapore has purchased the following applications: Workday Financial Management for ERP Financial in 2021, Workday HCM for Core HR in 2018, Cisco Unified Communications Manager for Audio Video and Web Conferencing in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Library Board a statutory board under the Ministry of Communications and Information of Singapore is running and its propensity to invest more and deepen its relationship with Workday , OverDrive , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Library Board a statutory board under the Ministry of Communications and Information of Singapore revenues, which have grown to $134.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Library Board a statutory board under the Ministry of Communications and Information of Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Library Board a statutory board under the Ministry of Communications and Information of Singapore Tech Stack and Enterprise Applications
National Library Board a statutory board under the Ministry of Communications and Information of Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021 National Library Board implemented Workday Financial Management to centralize core finance and budgeting processes. The deployment used Workday Financial Management within the ERP Financial category to support budget operations and department-level budget allocation workflows. Implementation activities emphasized configuration of budget monitoring, budget allocation to all departments, and validation of accounting setups to align with public sector budgeting controls.
A temporary Finance Executive provided operational support from Mar 2021 to May 2021, assisting budget managers to rectify budget errors and to process manual budget virements during the transition to Workday Financial Management. Operational scope covered budget operations across all departments, with hands-on remediation of allocation issues and validation of budget balances as the system came online. Governance focus included clarifying workflow ownership at the budget manager level and establishing routines for manual virements during the cutover period.
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, National Library Board deployed Workday HCM as its Core HR application. The deployment established Workday HCM as the agency's primary HRIS to centralize employee records and to support HR digitisation efforts across onboarding, rewards and talent retention functions. Implementation work focused on core Workday HCM configuration for employee data, onboarding workflows, and talent management capabilities, supported by data mapping and migration into Workday HCM and extensive cross-agency validation. The onboarding program included collaboration with representatives from other agencies to identify and resolve data and configuration issues and ongoing updates to stakeholders on Workday enhancements. Operational coverage encompassed agency HR teams and coordination with Whole of Government representatives, reflecting a WoG and agency driven governance approach. Complementary automation efforts were executed alongside Workday HCM, including Robotic Process Automation where subject matter experts helped identify suitable HR processes for RPA and vendors were managed for RPA bot development, and an internal-facing chatbot was developed to drive employee self-help. Governance and rollout emphasized proactive stakeholder communications and vendor and stakeholder management for automation initiatives. The internal-facing chatbot reported accuracy of over 88 percent and an estimated annual cost savings of S$450k, outcomes noted as part of the HR digitalisation program that centered on Workday HCM Core HR capabilities.
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Learning and Development | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Unified Communications Manager | Audio Video and Web Conferencing | Collaboration | n/a | 2011 | 2011 |
National Library Board implemented Cisco Unified Communications Manager in 2011. The implementation targeted Audio Video and Web Conferencing capabilities to centralize IP telephony and real time conferencing controls, aligning Cisco Unified Communications Manager with National Library Board business functions for telephony and contact center services.
Deployment concentrated on core Cisco Unified Communications Manager capabilities including call control, device provisioning and registration, SIP trunking for carrier connectivity, and session management. The project configuration included contact center adjuncts and routing logic informed by internal experience with Cisco UCCX, and setup work focused on device profiles, enterprise dial plans, extension mobility, and call admission control consistent with Audio Video and Web Conferencing operational needs.
Integrations and operational governance leveraged internal IT service management practices, with staff skills in BMC Remedy AR System and IT Governance shaping incident and change management workflows. Operational scope covered IT operations, service desk, and customer facing circulation services within the National Library Board in Singapore, with the Cisco Unified Communications Manager integrated into the enterprise communications estate and managed under local IT project management oversight.
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Collaboration | Collaboration |
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2019 | 2019 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2018 | 2018 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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IT Service Management | ITSM |
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2011 | 2011 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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National Library Board a statutory board under the Ministry of Communications and Information of Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at National Library Board a statutory board under the Ministry of Communications and Information of Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Director Finance & Administration | Director | Finance | |
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Manager, Finance & Administration (Budget) | Manager | Finance | |
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Information Technology Project Manager | Manager | IT | |
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Apps Being Evaluated by National Library Board a statutory board under the Ministry of Communications and Information of Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Library Board a statutory board under the Ministry of Communications and Information of Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Library Board a statutory board under the Ministry of Communications and Information of Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD National Library Board a statutory board under the Ministry of Communications and Information of Singapore Technographics
National Library Board a statutory board under the Ministry of Communications and Information of Singapore is a Government organization based in Singapore,
with around 1000 employees and annual revenues of $134.0 million.
National Library Board a statutory board under the Ministry of Communications and Information of Singapore operates a diverse technology stack with applications such as
Workday Financial Management, Workday HCM and Cisco Unified Communications Manager,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
National Library Board a statutory board under the Ministry of Communications and Information of Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Cisco Systems.
National Library Board a statutory board under the Ministry of Communications and Information of Singapore recently adopted applications including
Workday Financial Management in 2021, Workday Recruiting in 2020 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Library Board a statutory board under the Ministry of Communications and Information of Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Library Board a statutory board under the Ministry of Communications and Information of Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Library Board a statutory board under the Ministry of Communications and Information of Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.