National Monte de Piedad
Blvd. Manuel AÂÂvila Camacho No. 32, Col. Lomas de Chapultepec III Section,
Mexico City, 11000,
Mexico
Mexico City, 11000,
Mexico
01 800 35 666 83
Non Profit
National Monte de Piedad Technographics
National Monte de Piedad Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Monte de Piedad and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 National Monte de Piedad employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Monte de Piedad has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2009, FreeWheel Demandsuite for Agency Management in 2024, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Monte de Piedad is running and its propensity to invest more and deepen its relationship with Oracle , FreeWheel, A Comcast Company , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Monte de Piedad revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Monte de Piedad intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Monte de Piedad Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, National Monte de Piedad implemented Oracle PeopleSoft ERP as its ERP Financial platform to centralize finance and accounting operations. The rollout positioned Oracle PeopleSoft ERP to support corporate accounting, accounts payable, asset management, and expense control for the organization.
The implementation concentrated on PeopleSoft modules GL, EX, AP, and AM, with configuration work that included registration of accounting accounts, departmental structures, and project records directly in PeopleSoft. Functional activities included elaboration of information queries for end users using the Querys system, and development and modification of reports in the Nvision reporting tool.
Operational coverage was led by a PeopleSoft ERP functional leader responsible for GL, EX, AP, and AM, providing first level support to users and performing analysis of new ERP functionality to guide ongoing configuration. The team also generated ACL reports to support audit and control processes and produced nVision report outputs to meet accounting and management reporting needs.
Governance and process work centered on establishing support and report change workflows, authoring queries for user self-service reporting, and maintaining master data in PeopleSoft for accounts, departments, and projects. These activities tied Oracle PeopleSoft ERP into the finance, accounting, and asset management business functions at National Monte de Piedad.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 National Monte de Piedad implemented FreeWheel Demandsuite on their website. FreeWheel Demandsuite serves as the Agency Management solution for the organization's digital advertising and demand operations, handling campaign trafficking, demand orchestration, inventory controls, and reporting. The deployment uses client side tagging and site level ad delivery configuration to surface programmatic demand and manage commercial rules across web pages. Configuration work concentrated on account structures, line item setup, and reporting schemas consistent with Agency Management workflows.
Operational ownership sits with the advertising and digital marketing teams, who use FreeWheel Demandsuite for campaign setup, yield management, and end to end campaign measurement on the Montepiedad website. The implementation centralizes campaign trafficking and measurement into a single platform and ties campaign controls into site content gating and monetization policies, while reporting schemas feed the organization analytics pipeline. This record documents the National Monte de Piedad FreeWheel Demandsuite Agency Management deployment and its focus on web property monetization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, National Monte de Piedad deployed LivePerson Conversational Cloud on its public website to introduce conversational self service and live chat capabilities. The implementation places LivePerson Conversational Cloud at the center of the organization digital engagement layer, supporting customer service and visitor inquiry workflows for the Mexico based nonprofit and aligning with the Chatbots and Conversational AI application category.
The deployment includes a web embedded chat interface, configured conversational flows and automated intent routing, and agent escalation pathways that surface conversations to human operators when required. LivePerson Conversational Cloud is used to manage session orchestration, conversational analytics, and automated message handling, reflecting standard Chatbots and Conversational AI functional modules such as intent detection, dialogue management, and real time routing.
Operational responsibility is centered on the organization digital customer service function, with the platform integrated directly into the public website and used for frontline online support across the Mexico site footprint. Governance focuses on iterative conversation design and operational tuning, with ongoing configuration of automated flows and agent handoff rules to maintain live chat coverage and conversational accuracy.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2014 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at National Monte de Piedad
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Monte de Piedad Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD National Monte de Piedad Technographics
National Monte de Piedad is a Non Profit organization based in Mexico,
with around 1400 employees and annual revenues of $120.0 million.
National Monte de Piedad operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, FreeWheel Demandsuite and LivePerson Conversational Cloud,
covering areas like ERP Financial, Agency Management and Chatbots and Conversational AI.
National Monte de Piedad has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, FreeWheel, A Comcast Company and LivePerson.
National Monte de Piedad recently adopted applications including
FreeWheel Demandsuite in 2024, Constant Company Vultr Cloud Compute in 2021 and Choopa in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Monte de Piedad’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Monte de Piedad’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Monte de Piedad technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.