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National Pharmacies
Location
52 Gawler Place,
Adelaide, 5000, SA,
Australia
Website
https://www.nationalpharmacies.com.au/
Phone
61 8 8223-0400
Artw industry
Retail
Employee
Revenue

National Pharmacies Technographics

National Pharmacies Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by National Pharmacies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 National Pharmacies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that National Pharmacies has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2014, Frontier Software iChris for Core HR in 2012, Oracle Retail Merchandising System for Retail Management in 2005 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems National Pharmacies is running and its propensity to invest more and deepen its relationship with Oracle , Frontier Software , Damstra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing National Pharmacies revenues, which have grown to $216.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Pharmacies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

National Pharmacies Tech Stack and Enterprise Applications

National Pharmacies ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle JD Edwards EnterpriseOne ERP Financial ERP n/a 2014 2014
In 2014, National Pharmacies implemented Oracle JD Edwards EnterpriseOne as the core ERP Financial system while adopting Oracle Cloud Platform components to accelerate customer and store-level services. The implementation targeted retail and supply chain operations across 71 retail stores in Australia, and it focused on procurement, inventory control, order processing, and member service access to support store staff and the national support office. The deployment combined Oracle JD Edwards EnterpriseOne with Oracle Mobile Application Framework Foundation and Oracle Mobile Cloud to deliver ProcureOne mobile application functionality, enabling staff and suppliers to raise or adjust purchase orders and store managers to approve orders in minutes. Functional configurations centered on self-service procurement workflows, stocktaking scanner integration, automated PO routing to distribution centers or manufacturers based on supply and margin rules, and adaptive inventory adjustments for replenishment timing. Integration architecture used an adaptive API layer implemented with Oracle SOA Suite to connect Oracle JD Edwards EnterpriseOne to other core systems including a third-party customer relationship management system, and Oracle Infrastructure as a Service to bring device data from stocktaking scanners into the ERP. Oracle Process Cloud Service and Oracle Mobile Hub were used to orchestrate process rules and mobile interactions, enabling secure tablet access to member information and supporting new interfaces such as chatbots and mobile vouchers. Governance and rollout emphasized process standardization and rapid user enablement, with ProcureOne training reduced to two hours and national support staffing reduced, supported by annual health checks and ongoing architecture guidance from implementation partners DXC Red Rock and Rubicon Red. Explicit results reported by National Pharmacies include stocktaking completed 30 percent faster with recovery of 3,000 stock items, a 90 percent reduction in staff training costs for the mobile app, procurement approvals reduced to two minutes per order, reduced rollout costs for stocktaking scanners by 20x to US$7,400, and the ability to introduce new customer and supplier services more quickly using Oracle JD Edwards EnterpriseOne and the Oracle Cloud Platform.
National Pharmacies HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Frontier Software Legacy Frontier Software iChris Core HR HCM n/a 2012 2012
In 2012, National Pharmacies implemented Frontier Software iChris for Core HR to centralize employee master data and standardize HR workflows across its retail operations. The deployment focused on establishing a core HR information system that would serve as the authoritative source for employee records and workforce data feeds. Frontier Software iChris was configured to deliver Core HR capabilities including employee profiles, position and organizational data, payroll interfacing, leave and absence tracking, and HR reporting. Configuration work emphasized data model alignment, role based access controls, and automated data exports to support downstream operational systems. The implementation required extensive interface development to a complex satellite systems architecture. Integrations explicitly developed included Chris21 HR Management and Payroll System V8.04, Kronos V6.3.11 for time and attendance, Microsoft Dynamics CRM 2011, the Pulse Warehouse System, the Surefire POS System, the Retek Merchandising System, a Merchant Optical System, the Corum Dispensary System, a Legacy Data Warehouse, and an in house built Legacy Members System. Interfaces were designed to either harvest data from these systems or move consolidated HR data to them, preserving existing operational flows. Operational ownership and governance centered on in house application development and integration, with the Application Developer role responsible for understanding intersystem communications and designing interface orchestration. The implementation scope covered HR and payroll data flows that touch retail store operations, CRM, merchandising, inventory and dispensary systems, creating a centralized HR data layer for downstream services.
Learning and Development HCM 2017 2017
Onboarding HCM 2020 2020
Payroll HCM 2003 2003
Recruiting HCM 2021 2021
Recruiting, Applicant Tracking System HCM 2020 2020
Talent Management HCM 2020 2020
Workforce Management HCM 2012 2012
National Pharmacies ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Merchandising System Retail Management ERP Services and Operations n/a 2005 2005
In 2005, National Pharmacies deployed Oracle Retail Merchandising System to centralize merchandising and inventory workflows. This implementation sits inside a complex satellite architecture, and my role concentrated on mapping inter-system communication and designing interfaces to harvest data or move data between systems. National Pharmacies Oracle Retail Merchandising System supports Retail Management for merchandising and inventory operations across store operations and supply chain functions. The Oracle Retail Merchandising System was configured to manage core merchandising workflows, including assortment planning, inventory visibility, pricing management, purchase order and replenishment orchestration, merchandise hierarchy control, and reporting. Configuration work emphasized data model alignment and business rule capture to ensure merchandise transactions and inventory states are consistently represented for downstream reporting and store replenishment processes. Automation focused on scheduled data exchanges and event driven updates to maintain near real time inventory accuracy where required. Integrations were implemented to connect the Oracle Retail Merchandising System with a defined set of satellite systems, using a mix of batch extracts and near real time feeds to move master and transaction data. Named integrations include Chris21 HR Management and Payroll System V8.04 for workforce and payroll data, Kronos V6.3.11 for time and attendance synchronization, Microsoft Dynamics CRM 2011 for customer and loyalty profiles, Pulse Warehouse System for inbound and outbound inventory events, Surefire POS System for sales and returns streams, Retek Merchandising System for parallel merchandising feeds, Merchant Optical System for optical transactions, Corum Dispensary System for dispensary and prescription data, Legacy Data Warehouse for reporting extracts, and the Legacy Members System (in-house built system) for member profile exchanges. Governance work established interface ownership, data mapping standards, reconciliation processes, and exception handling routines to support store operations, merchandising, warehouse, dispensary, and HR workflows. Operational scope emphasized consistent transaction semantics across systems and layered monitoring to detect feed failures and data drift, while ongoing interface development prioritized stabilizing master data flows and transactional consistency across the retail estate.
National Pharmacies AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2019 2019
National Pharmacies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Online Meeting Scheduling Collaboration 2020 2020
National Pharmacies Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2022 2022
National Pharmacies eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
National Pharmacies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2012 2012
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
National Pharmacies ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
National Pharmacies PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Transactional Email PaaS 2015 2015
National Pharmacies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Database Management IaaS 2019 2019
National Pharmacies CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at National Pharmacies

First Name Last Name Title Function Department Email Phone
Executive General Manager Technology & Innovation Manager IT
Managing Director Director Finance
Payroll Manager Manager Finance
Human Resources Coordinator Manager HR
Human Resosurce Manager Manager Finance
General Manager Finance Manager Finance
Business Operations Manager Manager Operations
Finance Officer | Accounts Receivable Officer Manager Finance
CEO CXO Finance
Executive General Manager Manager Finance
Retail Merchandise Buying Manager Manager Procurement
IT Systems Administrator Manager IT
Business Operations Manager Manager Operations
Senior Manager IT – Chief Technology Officer Manager IT
Senior Manager Finance Manager Finance
Human Resources Manager Manager HR
Senior Manager People, Culture and Performance Manager HR
Payroll Manager Manager Finance
Senior Payroll Officer Director HR
Human Resources Coordinator Manager HR
Human Resources Manager Manager HR
Senior Manager - People, Culture and Performance Manager HR
Senior Payroll Officer Director HR
Human Resources Manager Training and Development Manager HR
Chief People Officer CXO HR
People & Culture Operations Manager Manager HR
People & Culture Business Partner Director HR
Senior Payroll Officer Director HR
Chief Information Officer CXO IT
People & Culture Business Partner Director HR
Show All Contacts

Apps Being Evaluated by National Pharmacies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Pharmacies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Pharmacies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD National Pharmacies Technographics
National Pharmacies is a Retail organization based in Australia, with around 900 employees and annual revenues of $216.0 million.
National Pharmacies operates a diverse technology stack with applications such as Oracle JD Edwards EnterpriseOne, Frontier Software iChris and Oracle Retail Merchandising System, covering areas like ERP Financial, Core HR and Retail Management.
National Pharmacies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Frontier Software.
National Pharmacies recently adopted applications including DocuSign eSignature in 2022, Expr3ss! in 2021 and WooCommerce in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Pharmacies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates National Pharmacies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Pharmacies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.