AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

National Service Alliance Tech Stack and Enterprise Applications

National Service Alliance HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
aINSIGHT Legacy aINSIGHT BackGround Screening HCM n/a 2013 2013
In 2013 National Service Alliance listed Applicant Insight aINSIGHT as a supplier partner in NSA strategic alliance materials, with the application referenced under the category. The listing identifies aINSIGHT as an approved supplier within NSA member benefit programs and ties the vendor relationship directly to alliance documentation from that year. aINSIGHT provided discounted, programmatic background screening and drug testing services to NSA members, supporting HR and pre-employment screening processes across the United States. The supplier listing and promotional pricing appear in NSA and affiliate program materials dating back to the 2013 program documentation, establishing the operational scope as member-facing HR and candidate screening workflows. Implementation details emphasize a programmatic supplier arrangement and catalog placement in alliance materials, and governance is centered on alliance-level supplier listings and promotional pricing included in member-facing documentation.
National Service Alliance AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, National Service Alliance implemented Tawk.to on its public website. The deployment of Tawk.to is categorized as Chatbots and Conversational AI and serves as the primary visitor messaging channel on the site. Given the organization operates with a single staff member, the implementation is scoped to web-based customer engagement and basic lead capture workflows. Administration and monitoring are handled through the Tawk.to dashboard by the organization's administrator. Configuration aligns with typical Chatbots and Conversational AI capabilities, including an embedded live chat widget, real-time visitor monitoring, persistent chat transcripts, and templated responses for repeat inquiries. The Tawk.to application functions as the front-line interface for customer support and contact initiation, routing interactions to the single administrator via the web console or mobile app. Governance is lightweight, relying on a central account and simple messaging rules rather than formal multi-role approval workflows.
National Service Alliance Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, National Service Alliance implemented Microsoft 365 to provide cloud-hosted collaboration and to support website-facing content and administrative functions. The Microsoft 365 deployment is surfaced on their public website and operates as a cloud tenant, delivering core Collaboration services to a single-user professional services organization focused on communications, document management, and site administration. The Microsoft 365 implementation emphasizes Collaboration capabilities including Exchange Online for email, SharePoint Online for site and content hosting, OneDrive for file storage, Microsoft Teams for messaging and meetings, and Office applications for document creation and editing. Operational governance is proportionate to a one-person organization, centered on tenant-level account provisioning, basic administrative configuration, and standard security controls to manage access, content publishing workflows, and ongoing site support.
National Service Alliance eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
National Service Alliance IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at National Service Alliance

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by National Service Alliance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Service Alliance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Service Alliance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD National Service Alliance Technographics
National Service Alliance is a Professional Services organization based in United States, with around 1 employees and annual revenues of $1.0 million.
National Service Alliance operates a diverse technology stack with applications such as aINSIGHT, Tawk.to and Microsoft 365, covering areas like BackGround Screening, Chatbots and Conversational AI and Collaboration.
National Service Alliance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as aINSIGHT, Tawk.to and Microsoft.
National Service Alliance recently adopted applications including WooCommerce in 2022, Cloudflare CDN in 2022 and Tawk.to in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Service Alliance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates National Service Alliance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Service Alliance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.