Mooresville, 28117-9178, NC,
United States
National Service Alliance Technographics
National Service Alliance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Service Alliance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 National Service Alliance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Service Alliance has purchased the following applications: aINSIGHT for BackGround Screening in 2013, Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Service Alliance is running and its propensity to invest more and deepen its relationship with aINSIGHT , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Service Alliance revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Service Alliance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Service Alliance Tech Stack and Enterprise Applications
National Service Alliance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| aINSIGHT | Legacy | aINSIGHT | BackGround Screening | HCM | n/a | 2013 | 2013 |
In 2013 National Service Alliance listed Applicant Insight aINSIGHT as a supplier partner in NSA strategic alliance materials, with the application referenced under the category. The listing identifies aINSIGHT as an approved supplier within NSA member benefit programs and ties the vendor relationship directly to alliance documentation from that year.
aINSIGHT provided discounted, programmatic background screening and drug testing services to NSA members, supporting HR and pre-employment screening processes across the United States. The supplier listing and promotional pricing appear in NSA and affiliate program materials dating back to the 2013 program documentation, establishing the operational scope as member-facing HR and candidate screening workflows. Implementation details emphasize a programmatic supplier arrangement and catalog placement in alliance materials, and governance is centered on alliance-level supplier listings and promotional pricing included in member-facing documentation.
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National Service Alliance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, National Service Alliance implemented Tawk.to on its public website. The deployment of Tawk.to is categorized as Chatbots and Conversational AI and serves as the primary visitor messaging channel on the site. Given the organization operates with a single staff member, the implementation is scoped to web-based customer engagement and basic lead capture workflows. Administration and monitoring are handled through the Tawk.to dashboard by the organization's administrator.
Configuration aligns with typical Chatbots and Conversational AI capabilities, including an embedded live chat widget, real-time visitor monitoring, persistent chat transcripts, and templated responses for repeat inquiries. The Tawk.to application functions as the front-line interface for customer support and contact initiation, routing interactions to the single administrator via the web console or mobile app. Governance is lightweight, relying on a central account and simple messaging rules rather than formal multi-role approval workflows.
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National Service Alliance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, National Service Alliance implemented Microsoft 365 to provide cloud-hosted collaboration and to support website-facing content and administrative functions. The Microsoft 365 deployment is surfaced on their public website and operates as a cloud tenant, delivering core Collaboration services to a single-user professional services organization focused on communications, document management, and site administration.
The Microsoft 365 implementation emphasizes Collaboration capabilities including Exchange Online for email, SharePoint Online for site and content hosting, OneDrive for file storage, Microsoft Teams for messaging and meetings, and Office applications for document creation and editing. Operational governance is proportionate to a one-person organization, centered on tenant-level account provisioning, basic administrative configuration, and standard security controls to manage access, content publishing workflows, and ongoing site support.
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National Service Alliance eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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eCommerce | eCommerce |
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2022 | 2022 |
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National Service Alliance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at National Service Alliance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Service Alliance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||