National Technical Systems
2125 East Katella Avenue Suite 250,
Anaheim, 92806, CA,
United States
Anaheim, 92806, CA,
United States
1 714-450-9100
Professional Services
National Technical Systems Technographics
National Technical Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Technical Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 National Technical Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Technical Systems has purchased the following applications: ExFlow D365 FO for AP Automation in 2015, ADP Workforce Now for Core HR in 2020, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Technical Systems is running and its propensity to invest more and deepen its relationship with SignUp Software AB , Microsoft , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Technical Systems revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Technical Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Technical Systems Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SignUp Software AB | Legacy | ExFlow D365 FO | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, National Technical Systems deployed ExFlow D365 FO as part of an AP Automation initiative. The program managed, architected, and deployed two full life cycle D365 FO implementations using Microsoft best practice methodologies.
Implementation focused on AP functional modules, configuring invoice capture and validation, approval workflow orchestration, payment scheduling, and vendor reconciliation within Microsoft Dynamics 365 Finance and Operations and AX configurations. Configuration and process optimization of AX modules and accounts payable workflows resulted in up to a 10% reduction in processing time.
The team designed D365 and AX integrations for ADP, Bank of America, Concur, D365 CRM, ExFlow, Host Analytics, and PowerBI, using standardized interface patterns to support payroll synchronization, bank connectivity for payments, expense feed reconciliation, CRM billing data alignment, financial planning inputs, and consolidated analytics. ExFlow D365 FO was instrumented to exchange invoice and payment status with these systems to enable end to end AP processing and reporting.
Operational scope centered on finance, accounts payable, and treasury functions, with rollout governed by Microsoft best practice deployment phases, configuration controls, and approval matrices to align process owners and shared service teams. Governance emphasized change control, process mapping, and cutover sequencing to embed the new AP Automation workflows into existing finance operations.
Outcomes included the stated efficiency improvement of up to a 10% reduction in processing time and consolidated invoice reporting through PowerBI integration, improving end to end visibility for accounts payable operations.
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, National Technical Systems implemented ADP Workforce Now as its Core HR solution. The deployment is surfaced through NTS' corporate website, indicating employee access and cloud-hosted HR service delivery across the company’s approximately 1,400 employees. This implementation positions ADP Workforce Now to support centralized HR administration and online workforce interactions visible from the corporate site.
The ADP Workforce Now implementation aligns with typical Core HR capabilities, including HRIS employee data management, payroll and benefits administration, time and attendance capture, and employee and manager self-service workflows. Configuration efforts are consistent with consolidating personnel records, streamlining payroll inputs, and enabling online benefits enrollment to support HR and payroll operations.
Surfacing ADP Workforce Now on the website suggests integration patterns that provide portal access for employees and managers, enabling self-service HR transactions and HR communication flows. Governance and operational control are centered on corporate HR and payroll functions, with standard workflows for data stewardship, payroll reconciliation, and approval routing implemented to manage employee lifecycle processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, National Technical Systems implemented Zendesk Chat on their website. National Technical Systems is a United States based Professional Services firm with approximately 1400 employees, and the implementation places Zendesk Chat within the Chatbots and Conversational AI category for web customer engagement.
Zendesk Chat, the full application name, was deployed as a website chat widget to enable real time interactions with visitors. Zendesk Chat provides category aligned capabilities including live chat, automated messaging workflows, chat routing to agents, canned responses, and conversational analytics, which support web based customer service and inquiry triage.
Operational coverage is focused on the company website as the point of contact, affecting customer support and web inquiry handling functions. The deployment aligns with standard browser based agent consoles and widget based client experiences, consistent with Chatbots and Conversational AI delivery models for online engagement.
Governance and workflow decisions would centrally involve web channel owners and customer service management, with operator training and chat response playbooks driving consistency. No specific integrations beyond the website widget are documented.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at National Technical Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by National Technical Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Technical Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Technical Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD National Technical Systems Technographics
National Technical Systems is a Professional Services organization based in United States,
with around 1400 employees and annual revenues of $500.0 million.
National Technical Systems operates a diverse technology stack with applications such as
ExFlow D365 FO, ADP Workforce Now and Zendesk Chat,
covering areas like AP Automation, Core HR and Chatbots and Conversational AI.
National Technical Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SignUp Software AB, ADP and Zendesk.
National Technical Systems recently adopted applications including
Slack Connect in 2023, Drift AI Chatbot in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Technical Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Technical Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Technical Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.