Irvington, 10533, NY,
United States
Natural Markets Food Group Technographics
Natural Markets Food Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Natural Markets Food Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Natural Markets Food Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Natural Markets Food Group has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Natural Markets Food Group is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Natural Markets Food Group revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Natural Markets Food Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Natural Markets Food Group Tech Stack and Enterprise Applications
Natural Markets Food Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Natural Markets Food Group implemented Oracle NetSuite ERP to centralize core finance and accounting processes. Natural Markets Food Group operates in the Communications industry, has approximately 200 employees and $30,000,000 in revenue, and the deployment targeted ERP Financial functionality across the organization, using a cloud hosted SaaS delivery model consistent with Oracle NetSuite ERP.
The implementation configured standard ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed asset accounting and financial reporting, with role based access controls and audit trails to support month end close workflows. Configuration emphasized chart of accounts standardization, transaction posting rules and period close sequencing to align finance operations and governance, and the Oracle NetSuite ERP instance served as the system of record for core financials with finance and accounting as primary operational users.
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Natural Markets Food Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Natural Markets Food Group implemented Microsoft 365 as its primary Collaboration platform. The deployment provided a unified environment for enterprise email, document collaboration and team communications across the company's United States operations and its approximately 200 employees.
Microsoft 365 was configured to deliver core Collaboration capabilities including enterprise messaging and calendaring, cloud document libraries and coauthoring, personal file storage and real time chat and meetings. The implementation aligns standard Collaboration workflows with Microsoft 365 components such as Exchange Online for messaging, SharePoint Online for intranet and document management, OneDrive for personal file storage and Microsoft Teams for synchronous collaboration, enabling content versioning and coauthoring governance.
Natural Markets Food Group's public website references Microsoft 365, indicating public facing reliance on Microsoft 365 hosted assets or contact workflows. Operational governance is centered on Microsoft 365 native administration, with role based access controls and tenant level policy configuration used to manage user provisioning and collaboration policies across internal communications and operational functions.
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Natural Markets Food Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Natural Markets Food Group implemented Zendesk Service on its website. The deployment provisioned Zendesk Service as the company’s cloud-hosted Customer Support platform to centralize consumer-facing ticket intake and manage online support inquiries for the retail food organization.
The implementation emphasized web-based ticketing and an embedded website support widget that routes web form and email inquiries into Zendesk Service’s ticket workflow. Configuration and operational design focused on standard Customer Support capabilities including ticket triage and assignment workflows, knowledge base driven self-service, and reporting dashboards to track response patterns. Operational coverage centered on the customer service team handling online order and consumer inquiries, with governance implemented through triage rules, response SLA tracking, and designated knowledge content ownership to standardize responses and escalate issues consistently.
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Natural Markets Food Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Natural Markets Food Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| CMO | CXO | Finance | ||||
| EVP Finance & Operations / COO | VP | Finance |
Apps Being Evaluated by Natural Markets Food Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||