AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

NatureBox Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP Financial Management n/a 2014 2014
In 2014, NatureBox implemented Intuit Quickbooks Enterprise as its ERP Financial application to centralize corporate accounting for the consumer packaged goods company. The implementation was led from the finance function for a 40-employee firm, with the internal accounting lead supervising an external bookkeeping firm and directing consultants to execute core transaction processing. Intuit Quickbooks Enterprise was configured to support core ERP Financial capabilities including accounts receivable, accounts payable, cash administration, fixed assets management, and payroll processing for exempt and non-exempt employees. Configuration work included chart of accounts design, product line cost tracking, and the establishment of journal entry workflows to record cost of goods sold, revenue recognition, and deferrals. Operational scope encompassed month-end close, preparation of accounting reports, administration of non-routine and complex journal entries, and balance sheet reconciliations, with day-to-day processing performed by consultants and the bookkeeping firm under internal supervision. The solution was used for product line analysis and posting of related journal entries directly in QuickBooks to maintain the financial ledger. Governance and process responsibilities included documenting accounting implications of significant non-routine transactions, supporting the equity management function, and contributing to the definition of internal controls and accounting policies. Oversight responsibilities remained with the internal accounting lead, who advanced from a prior payroll specialist role to manage bookkeeping oversight and consultant coordination within the Intuit Quickbooks Enterprise deployment.
Payment Processing ERP Financial Management 2017 2017
Payment Processing ERP Financial Management 2018 2018
Payment Processing ERP Financial Management 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016 NatureBox deployed Zendesk Chat as an embedded website messaging channel. Zendesk Chat provides cloud hosted, real time chat widget capabilities that sit on naturebox.com to capture customer inquiries and chat transcripts. The deployment is a lightweight SaaS integration into the public site, configured for agent presence, proactive chat triggers, and offline forms to queue messages when agents are unavailable. This positions Zendesk Chat within NatureBox's Chatbots and Conversational AI layer for customer support. Configuration focused on standard live chat functions including routing to support agents, canned responses, chat transcript capture, and session tagging for issue classification. Operational coverage centers on online customer service interactions for order and product inquiries, with agent workflows and message templates codified for consistent responses. Governance appears to rely on centralized support team rules and chat handling procedures, with vendor hosted maintenance for the Zendesk Chat application. NatureBox Zendesk Chat Chatbots and Conversational AI customer support relationship is manifested as a website integrated conversational channel managed by the support organization.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, NatureBox deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Public site metadata indicates Google Workspace (Formerly Google G-Suite) is used on their website, making the application visible as the companywide collaboration backbone for this 40 person consumer packaged goods firm. The implementation centers on standard Collaboration capabilities, including domain email, cloud storage and file collaboration, document and spreadsheet editing, calendar management, and administrative controls through the Google admin console. Configuration details align with small company patterns, with centralized account provisioning, shared drive structures for cross-functional files, and basic security and access controls applied at the domain level. Operational use spans core business functions including product, marketing, customer support, and operations, where Gmail and shared documents support external and internal communications, and calendars coordinate operational schedules. Governance is exercised through admin console role assignments and policy controls for sharing and account management, reflecting a compact, companywide Collaboration deployment rather than segmented enterprise zones.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2021 2021
CRM CRM 2019 2019
Customer Experience CRM 2015 2015
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2012 2012
IT Decision Makers and Key Stakeholders at NatureBox
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by NatureBox Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD NatureBox Technographics

NatureBox is a Consumer Packaged Goods organization based in United States, with around 40 employees and annual revenues of $4.0 million.

NatureBox operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

NatureBox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Zendesk and Google.

NatureBox recently adopted applications including Katana MRP in 2022, CallRail Call Tracking in 2021 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of NatureBox’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates NatureBox’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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