AI Buyer Insights:

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

Nature's Sunshine Products
Location
2901 West Bluegrass Boulevard Suite 100,
Lehi, 84043, UT,
United States
Website
https://www.naturessunshine.com/
Phone
1 801-341-7900
Artw industry
Life Sciences
Employee
Revenue

Nature's Sunshine Products Technographics

Nature's Sunshine Products Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Nature's Sunshine Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Nature's Sunshine Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Nature's Sunshine Products has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, LiveChat for Chatbots and Conversational AI in 2017, SpiceCSM Engagement Suite for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Nature's Sunshine Products is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , SpiceCSM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Nature's Sunshine Products revenues, which have grown to $422.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nature's Sunshine Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Nature's Sunshine Products Tech Stack and Enterprise Applications

Nature's Sunshine Products ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2015 2015
In 2015, Nature's Sunshine Products implemented Oracle E-Business Suite as an ERP Financial platform. The implementation targeted Oracle Applications Release 12.1.3 with an Oracle 11g database, and development used SQL, PL/SQL, Java, Reports 10g and BI Publisher, SQL Loader, OAF and UNIX shell scripting for automation and data movement. Work coordination was run from Lehi, UT with cross-regional collaboration across South-East Asia, Europe and South America. Oracle E-Business Suite was configured across a broad set of functional modules including AP, AR, PO, SCM, WMS, WSH, INV, OM, WIP, BOM, Project Costing, Pricing, Manufacturing, SLA, EBTax, iStore, iProcurement, iExpenses and iPayments to support core financial, inventory and order workflows. Implementation workstreams covered Order to Cash and Procure to Pay business processes, custom Project Costing and Accounting logic, and WMS lot control automation. Development artifacts included custom PL/SQL packages, procedures, public API usage and OAF page customizations to extend front-end and back-end behavior. Integration work focused on 3PL and partner connectivity, with designed and developed 3PL interfaces for order processing, payments and shipping and order, payment and on-hand interfaces for a Stockist SBC system serving the Indonesia market. Payment interfaces from 3PL clients were routed into iPayments and drop-ship ASN loading was automated through an EDI gateway, while data extracts were built using ODI and SQL Loader for bulk conversions. Inbound and outbound public APIs were used to link Order Management, Pricing and Shipping to front-end SOA components and external systems. Governance and rollout artifacts included MD050 functional specifications, MD070 technical specifications, FNDLOAD migration files, creation of AOL objects, and version control using Microsoft Team Foundation Server. The program conducted unit testing and facilitated UAT for conversion and interface objects, and teams customized iProcurement requisition pages and extended iStore content publishing while converting iExpense workflows into invoices. Oracle E-Business Suite was positioned as the central ERP Financial system tying accounting, inventory and order orchestration together.
Expense Management ERP 2014 2014
Nature's Sunshine Products AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Nature's Sunshine Products implemented LiveChat on its public website. LiveChat is deployed as a Chatbots and Conversational AI solution to enable real-time customer support and online sales engagement across product pages and the e-commerce storefront. The implementation leverages the LiveChat website chat widget and a cloud SaaS delivery model, employing standard Chatbots and Conversational AI capabilities such as chat routing, canned responses, visitor context capture, chat transcripts, and basic conversational analytics. Operational coverage focuses on customer service and e-commerce teams, with governance oriented around scripted response templates and agent triage workflows to standardize inbound web chat handling and maintain consistent customer messaging.
Nature's Sunshine Products CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SpiceCSM Legacy SpiceCSM Engagement Suite Customer Engagement CRM n/a 2020 2020
In 2020 Nature's Sunshine Products implemented SpiceCSM Engagement Suite. The SpiceCSM Engagement Suite is deployed as a Customer Engagement platform to manage global call center workflows, adverse event handling, and multi-market reporting, including Spanish-language support for South America. Configuration emphasized a unified agent desktop and CRM combined with a business process and workflow engine to enforce structured adverse event intake, standardized case routing, and consistent interaction handling across channels. Functional capabilities inferred from the deployment include agent scripting, templated adverse event forms, and workflow automation to support regulatory capture and repeatable service procedures. The implementation replaced an Oracle Service Cloud deployment and migrated case workloads and workflow definitions into SpiceCSM Engagement Suite, consolidating reporting across markets and centralizing call center operations. Operational coverage extended to the company contact center and pharmacovigilance functions, with explicit handling for multi-market reporting and Spanish-language support for South America. Governance focused on standardizing process definitions and reporting templates to improve international rollout consistency, and on simplifying the agent experience to accelerate adoption. The vendor reports reduced call times, improved international rollout consistency, and easier agent adoption as outcomes of the deployment.
Customer Experience CRM 2020 2020
Customer Experience CRM 2013 2013
Customer Support CRM 2013 2013
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Nature's Sunshine Products ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Nature's Sunshine Products PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Lifecycle Management PLM and Engineering 2017 2017
Nature's Sunshine Products IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Nature's Sunshine Products

First Name Last Name Title Function Department Email Phone
Chief Financial Officer, Executive Vice President Finance CXO Finance
Vice President, Finance VP Finance
Executive Director of Corporate Tax Director Finance
Tax Manager Manager Finance
Show All Contacts

Apps Being Evaluated by Nature's Sunshine Products Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nature's Sunshine Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nature's Sunshine Products digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Nature's Sunshine Products Technographics
Nature's Sunshine Products is a Life Sciences organization based in United States, with around 800 employees and annual revenues of $422.0 million.
Nature's Sunshine Products operates a diverse technology stack with applications such as Oracle E-Business Suite, LiveChat and SpiceCSM Engagement Suite, covering areas like ERP Financial, Chatbots and Conversational AI and Customer Engagement.
Nature's Sunshine Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and SpiceCSM.
Nature's Sunshine Products recently adopted applications including Microsoft Azure Front Door in 2022, Awin Affiliate Marketing in 2021 and SpiceCSM Engagement Suite in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nature's Sunshine Products’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Nature's Sunshine Products’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nature's Sunshine Products technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.