San Diego, 92152-5001, CA,
United States
Naval Information Warfare Center Pacific Technographics
Naval Information Warfare Center Pacific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Naval Information Warfare Center Pacific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 Naval Information Warfare Center Pacific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Naval Information Warfare Center Pacific has purchased the following applications: BMC Atrium Configuration Management Database for IT Service Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Naval Information Warfare Center Pacific is running and its propensity to invest more and deepen its relationship with BMC Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Naval Information Warfare Center Pacific revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Naval Information Warfare Center Pacific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Naval Information Warfare Center Pacific Tech Stack and Enterprise Applications
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BMC Software | Legacy | BMC Atrium Configuration Management Database | IT Service Management | ITSM | Techflow | 2013 | 2015 |
In 2013, Naval Information Warfare Center Pacific implemented BMC Atrium Configuration Management Database as part of a BMC Remedy ITSM deployment to consolidate redundant Navy help-desk systems within an IT Service Management environment. The 2013 engagement established a centralized configuration management backbone tied to service management workflows across the United States naval help-desk footprint.
The implementation combined BMC Remedy ITSM modules for incident management, change management, and asset tracking with BMC Atrium Discovery feeding the BMC Atrium Configuration Management Database to enable automated discovery and change and incident impact analysis. BMC Atrium Configuration Management Database functioned as the authoritative CMDB, supporting configuration item reconciliation and relationship mapping to improve service context for tickets and change plans.
Techflow was selected in 2013 to implement and integrate Remedy and ADDM with the CMDB, delivering a technical architecture where discovery data pipelines populated the CMDB and the CMDB served as the central source of truth for the Remedy ITSM platform. The deployment architecture emphasized discovery-driven dependency mapping, ticket-to-CI linkage for incident triage, and CMDB-aligned change validation across Navy help-desk systems operating in the United States.
By FY2015 the platform supported approximately 300,000 users, tracked more than 500,000 assets, and handled over 1,000,000 service requests, demonstrating the operational scale achieved after the Remedy, ADDM, and BMC Atrium Configuration Management Database integration. The implementation narrative centers on consolidating service desks, instituting discovery-fed configuration management, and enabling CMDB-driven impact analysis within an IT Service Management program.
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IT Decision Makers and Key Stakeholders at Naval Information Warfare Center Pacific
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Apps Being Evaluated by Naval Information Warfare Center Pacific Executives
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