ncgCARE
5540 Falmouth Street, Suite 200,
Richmond, 23230, VA,
United States
Richmond, 23230, VA,
United States
1 804-433-3530
Professional Services
ncgCARE Technographics
ncgCARE Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ncgCARE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 ncgCARE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ncgCARE has purchased the following applications: Sage Intacct for ERP Financial in 2019, Zoom for Audio Video and Web Conferencing in 2020, Concord Contract Management for Contract Lifecycle Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ncgCARE is running and its propensity to invest more and deepen its relationship with Sage , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ncgCARE revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ncgCARE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ncgCARE Tech Stack and Enterprise Applications
ncgCARE ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, ncgCARE implemented Sage Intacct and adopted Sage Intacct as its ERP Financial platform. The deployment is cloud SaaS based and the organization surfaces Sage Intacct on the ncgCARE website, indicating the application is a visible part of the company technology profile.
The implementation concentrated on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, financial reporting and multi-entity consolidation, aligning accounting workflows to the system. Rollout and operational scope centered on finance and accounting functions, with governance focused on a standardized chart of accounts, centralized transactional processing and a controlled month end close process.
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ncgCARE Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ncgCARE integrated Zoom from Zoom Video Communications into its public website to support client-facing virtual sessions. Zoom is deployed as the organization's Audio Video and Web Conferencing application for web-embedded meetings and remote consultations.
The implementation leverages Zoom meeting and webinar capabilities, including browser-based join flows, video and audio conferencing, screen sharing, and meeting orchestration for client engagements. Zoom functionality is surfaced on public pages to enable synchronous client interactions and service delivery, aligning with standard Audio Video and Web Conferencing workflows.
Operational scope centers on client services and professional staff who join sessions through web-hosted, in-browser conferencing flows embedded in the website. The deployment architecture relies on Zoom's web client and embed scripts on site pages, enabling direct access without presuming additional named system integrations.
Governance emphasizes standardizing web-embedded meeting patterns for client consultations and training, aligning session scheduling and access controls with ncgCARE service delivery processes. ncgCARE uses Zoom to centralize synchronous client interactions through its website, with Zoom Video Communications providing the conferencing platform.
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Collaboration | Collaboration |
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2016 | 2016 |
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ncgCARE Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concord | Legacy | Concord Contract Management | Contract Lifecycle Management | Content Management | n/a | 2020 | 2020 |
In 2020, ncgCARE implemented Concord Contract Management as its Contract Lifecycle Management solution to centralize contract administration across its healthcare subsidiaries. Concord Contract Management serves as a single secure repository for NDAs, MSAs, BAAs and other contractual documents, enabling searchable storage and centralized access for multiple hospital locations and branded subsidiaries.
The deployment emphasized collaborative document workflows, including online redlining with full version control and an organized approval pipeline that removes email-based routing. Functional capabilities implemented include a centralized document library, collaborative editing similar to shared document workflows, automated alerts and workflow automation to surface deadlines, and role-based access controls to support HIPAA-related handling of sensitive agreements.
Operational coverage spanned ncgCARE and its 10 subsidiaries, each branded individually within the Concord environment, consolidating contracting activity under a single Contract Lifecycle Management platform. Business functions directly impacted include contracting and legal operations, compliance oversight, and vendor relationship management, with negotiation cycles described as quicker and cleaner due to reduced back-and-forth and total version visibility.
Governance changes focused on standardizing contract workflows and operational rules, producing an organized consistent workflow for contract management that reduced reliance on email chasing. Outcomes reported include faster execution for NDAs and BAAs, contracts stored in an easily searchable safe place, increased compliance with contract requirements and deadlines, and continuous risk mitigation through automated alerts and post-signature workflow enforcement.
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Web Content Management | Content Management |
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2020 | 2020 |
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ncgCARE CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2022 | 2022 |
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ncgCARE PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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ncgCARE IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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ncgCARE CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ncgCARE
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Director of Billing and Collections | Director | Finance | |
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Apps Being Evaluated by ncgCARE Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ncgCARE IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ncgCARE digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ncgCARE Technographics
ncgCARE is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $100.0 million.
ncgCARE operates a diverse technology stack with applications such as
Sage Intacct, Zoom and Concord Contract Management,
covering areas like ERP Financial, Audio Video and Web Conferencing and Contract Lifecycle Management.
ncgCARE has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Zoom Video Communications and Concord.
ncgCARE recently adopted applications including
FreshDesk Customer Support in 2022, Google Cloud Platform (GCP) in 2021 and Wix Hosting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ncgCARE’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ncgCARE’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ncgCARE technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.