NCSoft
2, Daewangpangyo-ro 644ben-gil, Bundang-gu,
Seongnam-si, x,
South Korea
Seongnam-si, x,
South Korea
82 2 2186 3300
Professional Services
NCSoft Technographics
NCSoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NCSoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 NCSoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NCSoft has purchased the following applications: Superb AI Platform for AI Frameworks and Libraries in 2022, ProDiscovery for Process Mining in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NCSoft is running and its propensity to invest more and deepen its relationship with Superb AI , Puzzle Data Co. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NCSoft revenues, which have grown to $338.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NCSoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NCSoft Tech Stack and Enterprise Applications
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Superb AI | Legacy | Superb AI Platform | AI Frameworks and Libraries | AI Development | n/a | 2022 | 2022 |
In 2022 NCSoft implemented the Superb AI Platform, positioning the vendor relationship within the AI Frameworks and Libraries category to support machine learning workflows. Superb AI lists NCSoft among its enterprise customers, and the engagement is likely focused on computer vision and training data workflows to accelerate ML model development for game graphics and operational analytics in South Korea.
The Superb AI Platform was applied for training data automation and dataset management, with inferred usage of annotation pipelines, dataset versioning, and labeling quality controls consistent with the vendor's capabilities. Superb AI Platform functionality was aligned with NCSoft business functions such as ML engineering, data science, and game graphics teams, consolidating dataset preparation and annotation orchestration into a single platform.
Operationally the deployment emphasized dataset governance and standardized annotation processes to support faster model iteration, and it was scoped to NCSoft operations in South Korea. The implementation integrated the Superb AI Platform into existing ML development workflows and dataset lifecycle processes, enabling centralized dataset management and automated annotation workflows without presuming specific upstream systems or named integrations.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Puzzle Data Co. | Legacy | ProDiscovery | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019 NCSoft implemented ProDiscovery from Puzzle Data Co. as its Process Mining solution. NCSoft is a South Korea headquartered professional services company with roughly 4000 employees and reported revenue of 338000000, and the ProDiscovery deployment is recorded as a customer installation by the vendor.
The ProDiscovery implementation focused on core Process Mining capabilities including automated process discovery from event logs, process visualization and mapping, conformance checking, variant analysis, and performance analytics. ProDiscovery was configured to ingest transactional footprints and produce interactive dashboards for process investigators, enabling root cause exploration and variant drilling consistent with Process Mining operational workflows.
Operational scope concentrated on enterprise process analysis and governance within NCSoft, supporting centralized process owners and recurring analytics cadences for continuous monitoring. The deployment emphasized configuration of data ingestion pipelines and analytical models typical of Process Mining platforms, and ProDiscovery is referenced as the application used for these functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, NCSoft implemented Microsoft 365 as its primary Collaboration platform. NCSoft is a South Korea based Professional Services firm with approximately 4000 employees and the company is using Microsoft 365 on their website and across corporate operations. The engagement identifies Microsoft 365 as the central collaboration suite supporting team communications, document collaboration, and productivity workflows.
The Microsoft 365 deployment at NCSoft centers on standard Collaboration capabilities such as cloud hosted email and calendaring, team collaboration and meetings, document libraries and intranet content, and user productivity applications. Configuration signals indicate centralized tenant management with role based access controls and content governance features consistent with Microsoft 365 governance patterns, including data loss prevention and information lifecycle controls. Operational scope covers corporate and studio business functions for internal communications, content management, and productivity, with tenant level identity and access orchestration aligned to enterprise user provisioning and security controls.
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at NCSoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NCSoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NCSoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NCSoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD NCSoft Technographics
NCSoft is a Professional Services organization based in South Korea,
with around 4000 employees and annual revenues of $338.0 million.
NCSoft operates a diverse technology stack with applications such as
Superb AI Platform, ProDiscovery and Microsoft 365,
covering areas like AI Frameworks and Libraries, Process Mining and Collaboration.
NCSoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Superb AI, Puzzle Data Co. and Microsoft.
NCSoft recently adopted applications including
Superb AI Platform in 2022, Quantil CDN360 in 2021 and Google Workspace (Formerly Google G-Suite) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NCSoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NCSoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NCSoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.