Pune, 411057,
India
Neeyamo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Neeyamo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Neeyamo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Neeyamo has purchased the following applications: SAP SuccessFactors Enterprise Service Management for HR Service Delivery in 2016, Zoom for Audio Video and Web Conferencing in 2020, Hubspot Marketing Automation for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neeyamo is running and its propensity to invest more and deepen its relationship with SAP , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neeyamo revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neeyamo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Enterprise Service Management | HR Service Delivery | HCM | n/a | 2016 | 2016 |
In 2016 Neeyamo went live with SAP SuccessFactors Enterprise Service Management using SAP SuccessFactors Employee Central Service Center across its India, United States and Philippines operations to establish a centralized HR helpdesk. The deployment focused on HR Service Delivery, targeting self-service and shared-service automation for the company's international HR functions.
The implementation configured multichannel case management, centralized ticketing, and analytics for HR service workflows and agent tooling. Self-service portals and shared-service routing were implemented to automate common HR inquiries and to escalate complex cases to HR agents.
Architecturally the program adopted the Employee Central Service Center service model to consolidate case intake and case records across channels, providing a single service layer for cross-region visibility and workflow orchestration. The source does not disclose named third party integrations, the emphasis was on unifying HR service delivery across India, United States and Philippines operations.
Governance and rollout standardized response protocols and agent workflows, creating centralized case governance and analytics-driven oversight for HR teams. The company reported measurable improvements in responsiveness and in agent tooling following the rollout of SAP SuccessFactors Enterprise Service Management.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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