AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Nelly.com Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mehrwerk Legacy MPM ProcessMining Process Mining Analytics and BI n/a 2020 2020
In 2020 Nelly.com deployed MPM ProcessMining from Mehrwerk as a Process Mining solution to improve Returns Management. The implementation targeted visibility into order-to-return workflows and established MPM ProcessMining as the primary analysis layer for return case behavior and process variant analysis. The deployment focused on core process mining capabilities, including automated process discovery, variant analysis, conformance checking, case-level drilldown and interactive dashboards for root cause investigation. Configuration emphasized returns-specific KPIs and visualizations to surface bottlenecks in return handling, refund processing and reverse logistics workflows. Operational scope centered on the Returns Management function within Nelly.com, aligning analytics outputs with customer service, warehouse operations and financial reconciliation teams. Data ingestion centered on transactional event logs from the returns lifecycle to feed continuous process mining, enabling end-to-end process playback and timestamp-based sequence analysis. Governance established process owners and a recurring monitoring cadence to translate MPM ProcessMining insights into process change tasks and corrective actions. Mehrwerk delivered the MPM ProcessMining implementation and ongoing configuration support, and the initiative explicitly aimed to improve Returns Management performance through sustained process transparency and variant-driven remediation.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amplience Legacy Amplience Content Management Content Management n/a 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2023 2024
Personalization and Product Recommendations eCommerce 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2015 2015
Customer Loyalty CRM 2024 2025
Customer Support CRM 2020 2020
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
IT Service Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Nelly.com
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Nelly.com Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Nelly.com Technographics

Nelly.com is a Retail organization based in Sweden, with around 300 employees and annual revenues of $162.0 million.

Nelly.com operates a diverse technology stack with applications such as MPM ProcessMining, Microsoft 365 and Amplience, covering areas like Process Mining, Collaboration and Content Management.

Nelly.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Mehrwerk, Microsoft and Amplience.

Nelly.com recently adopted applications including Voyado in 2024, Brink Commerce in 2023 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Nelly.com’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Nelly.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Nelly.com technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.