NeoGrid
Av. Chucri Zaidan, 246, 18th floor Vila Cordeiro,
Sаo Paulo, 04583-916,
Brazil
Sаo Paulo, 04583-916,
Brazil
55 47 3043-7400
Professional Services
NeoGrid Technographics
NeoGrid Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NeoGrid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 996 NeoGrid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NeoGrid has purchased the following applications: Senior Sistemas HCM for Core HR in 2023, LiveChat for Chatbots and Conversational AI in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NeoGrid is running and its propensity to invest more and deepen its relationship with Senior Sistemas , Kenoby , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NeoGrid revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NeoGrid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NeoGrid Tech Stack and Enterprise Applications
NeoGrid HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Senior Sistemas | Legacy | Senior Sistemas HCM | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, NeoGrid implemented Senior Sistemas HCM as a Core HR application. The rollout targeted the People Operations function and centralized payroll and employee record management for roughly 900 employees at the Brazil based supply chain software company.
Implementation work concentrated on configuring payroll processing and employee data management capabilities within Senior Sistemas HCM, aligning payroll calculation rules to reduce manual recalculation and improve data accuracy. The platform was provisioned as a SaaS HR model, enabling the People Operations team to access detailed records and operational reporting without on premise servicing. Senior Sistemas HCM delivered the Core HR modules necessary to address the company stated payroll challenges.
The SaaS modality established a direct support relationship between NeoGrid’s HR team and Senior, removing the need to route HR system issues through internal IT ticketing and thereby streamlining incident resolution and strengthening protection of sensitive employee information. No specific third party system integrations were disclosed in the available account.
After a few months in production, NeoGrid reported that payroll and HR information were working correctly and available for validation. People Operations described gains in speed, credibility and quality of work, and noted regained capacity to focus on strategic HR demands. Senior Sistemas HCM now serves as NeoGrid’s primary Core HR tool for payroll and employee master data.
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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NeoGrid AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, NeoGrid implemented LiveChat on its corporate website. NeoGrid uses LiveChat, a Chatbots and Conversational AI application, to enable web-based real-time messaging and visitor engagement. The deployment leverages an embedded chat widget, an agent console for live operators, and automated messaging triggers to initiate conversations with site visitors.
Configuration on NeoGrid's site emphasizes chat routing, canned responses, and session transfer workflows to support customer service and online sales engagement. Operational scope includes customer support and commercial teams that manage inbound chats through the LiveChat interface, with governance focused on standardized response templates and agent handover procedures. Monitoring and ongoing configuration are managed within the LiveChat console to align conversational flows with NeoGrid business processes.
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NeoGrid Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 NeoGrid implemented Cisco Webex Meetings on its corporate website. Cisco Webex Meetings is used as the Audio Video and Web Conferencing platform to provide browser-based meeting access and external customer engagement flows alongside internal collaboration capabilities.
The implementation leverages core Cisco Webex Meetings capabilities including scheduled meetings, persistent meeting rooms, screen sharing, and recording capture. Configuration work focused on embedding meeting join experiences into web pages, assigning host roles and permissions, and enforcing meeting-level security controls and scheduling policies.
Operational coverage for the deployment centers on sales, professional services, and customer success functions, with Webex embedded on public-facing pages to initiate real-time sessions with customers and partners. Governance was structured around centralized meeting policies and host provisioning to standardize web-based meeting workflows, while implementation emphasis remained on site-embedded conferencing rather than back-office telephony integration.
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Collaboration | Collaboration |
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2019 | 2019 |
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NeoGrid CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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NeoGrid PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2016 | 2016 |
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NeoGrid IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at NeoGrid
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by NeoGrid Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NeoGrid IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NeoGrid digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NeoGrid Technographics
NeoGrid is a Professional Services organization based in Brazil,
with around 996 employees and annual revenues of $53.0 million.
NeoGrid operates a diverse technology stack with applications such as
Senior Sistemas HCM, LiveChat and Cisco Webex Meetings,
covering areas like Core HR, Chatbots and Conversational AI and Audio Video and Web Conferencing.
NeoGrid has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Senior Sistemas, LiveChat, Inc. and Cisco Systems.
NeoGrid recently adopted applications including
Senior Sistemas HCM in 2023, Senior Sistemas HCM Payroll in 2023 and Airtable in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NeoGrid’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NeoGrid’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NeoGrid technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.