Harrogate, HG2 8NA,
United Kingdom
Neom Organics Technographics
Neom Organics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neom Organics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Neom Organics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neom Organics has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2017, Moodle LMS for Learning and Development in 2021, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neom Organics is running and its propensity to invest more and deepen its relationship with Sage , Google , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neom Organics revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neom Organics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neom Organics Tech Stack and Enterprise Applications
Neom Organics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | Datel | 2017 | 2017 |
In 2017, Neom Organics implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial core, engaging Sage and the Sage Business Partner Datel to consolidate disparate systems across its growing omnichannel retail operations. The implementation addressed increasing international transaction volumes and the need for a single platform to manage finance and operational workflows.
The deployment configured core functional modules including finance, CRM, manufacturing, distribution and enterprise reporting, with emphasis on faster financial close and extensible reporting capabilities. Sage Business Cloud X3 was positioned to centralize procurement and inventory workflows alongside customer and order data, providing a unified record for commerce and supply chain processes.
Neom integrated Sage Business Cloud X3 into its new website platform to automate purchasing, payment and reporting procedures, which reduced manual processing and streamlined transactional flows between ecommerce and back office. Operational coverage spans finance, operations and distribution functions, supporting the company as an omnichannel retailer handling cross border transactions.
Datel continues to provide implementation and ongoing support services, acting as an embedded support extension to Neom Organics and supporting governance from roll out through day to day operations. As a result of the project Neom reported improved ease of reporting and higher platform efficiency following the implementation and subsequent integration work.
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Payment Processing | ERP |
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2020 | 2020 |
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Neom Organics HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021 Neom Organics implemented Moodle LMS as its Learning and Development platform and deployed the application on its public website to deliver structured online training to retail and corporate staff. The Moodle LMS deployment is positioned to centralize course delivery for a 60 person organization in the United Kingdom, providing a web-accessible learning layer tied directly to the company site.
The Moodle LMS configuration emphasizes standard Learning and Development functional modules including course creation and management, user and cohort administration, assessment and quiz engines, content repository and SCORM support, and built-in reporting for learning progress. Content authoring and course sequencing have been configured to support role-based learning paths and recurring compliance or product training workflows consistent with retail learning needs.
Integration work focused on embedding Moodle LMS access into neomorganics.com so learners access courses through the corporate site, aligning authentication and navigation with the brand experience. Operational coverage spans HR learning administrators and retail operations teams, with the platform serving as the central delivery point for onboarding, product education, and periodic staff refreshers across the organization.
Governance is structured around designated LMS administrators and content owners who manage course approval, enrollment rules and learner assignments, with ongoing maintenance handled within the company. The implementation documents the relationship Neom Organics Moodle LMS Learning and Development business function, ensuring the application is the primary system for formal learning and training orchestration.
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Neom Organics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Neom Organics implemented Zendesk Chat as an on-site conversational layer, deploying a Chatbots and Conversational AI solution on their public website to support customer service and e-commerce engagement. Zendesk Chat was embedded into the Neom Organics web storefront to provide real-time chat widget functionality, visitor context, proactive chat triggers, and canned response workflows consistent with Chatbots and Conversational AI capabilities. The implementation targeted customer support and online sales assistance as primary business functions for the 60 person retail organization.
Operationally the Zendesk Chat deployment was configured as a browser-based widget on https://www.neomorganics.com/, with configuration focused on chat routing and scripted response templates to streamline agent handling. Governance and day to day ownership aligned with customer service operations, using the application to centralize web-initiated conversations and standardize response processes. The narrative centers on Neom Organics Zendesk Chat Chatbots and Conversational AI as the primary conversational tool on their website, supporting customer support and online engagement workflows.
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Neom Organics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Neom Organics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Neom Organics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Neom Organics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Neom Organics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Neom Organics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance and Operations Director | Director | Finance | ||||
| Head Of Finance | Director | Finance |
Apps Being Evaluated by Neom Organics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||