Nera Telecommunications Technographics
Nera Telecommunications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nera Telecommunications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 234 Nera Telecommunications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nera Telecommunications has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, BIPO HRMS for Core HR in 2019, Chatbase for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nera Telecommunications is running and its propensity to invest more and deepen its relationship with Oracle , BIPO , Timesoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nera Telecommunications revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nera Telecommunications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nera Telecommunications Tech Stack and Enterprise Applications
Nera Telecommunications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Nera Telecommunications implemented Oracle NetSuite ERP as its ERP Financial system. The deployment established a centralized, cloud-based NetSuite tenancy supporting finance and accounting for the Singapore headquarters and multi-subsidiary operations, enabling consolidated financial management and intercompany processing across group entities.
Oracle NetSuite ERP was configured with core financial modules and custom extensions, including automated journal entry generation, bank reconciliation workflows, and revenue recognition logic implemented using SuiteScript 2.0. The implementation included extensive use of saved searches and SuiteAnalytics Workbook plus SQL-driven financial reports to provide near real-time ledger and subledger visibility, and internal projects expanded system functionality to meet evolving accounting requirements.
Integrations focused on transactional and analytics connectivity, notably an MY E-Invoice integration for Malaysia subsidiary transactions and bidirectional interfaces to third-party HR vendor systems. Executive reporting and BI were enabled through integrations with Power BI and Looker using advanced saved searches and RESTlets, positioning NetSuite as the single source of financial truth for downstream dashboards and executive analysis.
Operational governance centered on coding standards, best practices, and comprehensive technical documentation to support sustainable customization and maintenance. The team implemented standards for SuiteScript development, saved search construction, and configuration change control, and customization requests were routed through established change workflows to align system behavior with finance and cross-functional requirements.
Outcomes recorded in system documentation include a 40% reduction in system issues after establishing coding standards, significant reductions in manual processing through SuiteScript automation for journals, reconciliations, and revenue recognition, and delivery of multiple internal projects that enhanced overall Oracle NetSuite ERP functionality for finance and related business functions.
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Nera Telecommunications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BIPO | Legacy | BIPO HRMS | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Nera Telecommunications implemented BIPO HRMS as its Core HR platform, provisioning the application on its corporate site for employee self service and administrative access. The deployment is visible at the vendor hosted tenant URL used by the company for login and administration, and BIPO HRMS is presented as the primary HR interface for employees in Singapore.
The BIPO HRMS implementation centers on standard Core HR capabilities, including employee master data management, leave and attendance tracking, payroll support workflows, recruitment and onboarding workflows, and basic performance and document management. Configuration was aligned to a mid market profile sized for roughly 234 employees, with role based configuration for HR administrators and line managers to manage approvals and employee records.
Operational access is delivered through the company specific BIPO tenant URL, enabling employee self service via the company website and administrative access for HR staff. The implementation scope covered HR and payroll related business functions, with the system instrumented as the authoritative personnel record and transactional HR workflow engine for Nera Telecommunications in the Singapore operating entity.
Governance was structured around tenant level administrative controls and user role segmentation, emphasizing HR ownership of master data and delegated manager approval paths. Rollout and ongoing administration were organized to support centralized HR governance, routine account administration through the BIPO admin portal, and day to day HR operations using BIPO HRMS.
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Payroll | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Nera Telecommunications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatbase | Legacy | Chatbase | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Nera Telecommunications implemented Chatbase on its public website as a Chatbots and Conversational AI application to support customer service and lead capture. Nera Telecommunications deployed Chatbase as a web-embedded conversational interface, positioning Chatbase within the customer-facing channel for inquiries and self-service guidance.
The implementation leverages category-aligned capabilities common to Chatbots and Conversational AI, including a hosted conversational widget, intent recognition and routing, knowledge-base ingestion for FAQ automation, and conversational logging for analytics. Configuration work focused on content mapping and intent taxonomy to align website content with Chatbase response flows, and on embedding the Chatbase runtime into page templates and contact funnel pages.
Operational ownership sits with customer support and marketing teams, with governance centered on centralized content curation and periodic updates to the knowledge corpus. Rollout was scoped to the public website and staged by page type, with support teams trained on conversational handoff processes and escalation workflows to human agents.
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Nera Telecommunications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Nera Telecommunications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2026 | 2026 |
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Nera Telecommunications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Nera Telecommunications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Nera Telecommunications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Nera Telecommunications CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Nera Telecommunications
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Payroll | CXO | HR | ||||
| Senior Regional HR Manager | Manager | HR | ||||
| Human Resources Executive | Manager | HR | ||||
| Financial Controller | Director | Finance |
Apps Being Evaluated by Nera Telecommunications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||