Nera Telecommunications Technographics
Nera Telecommunications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nera Telecommunications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 234 Nera Telecommunications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nera Telecommunications has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, BIPO HRMS for Core HR in 2019, Chatbase for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nera Telecommunications is running and its propensity to invest more and deepen its relationship with Oracle , BIPO , Timesoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nera Telecommunications revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nera Telecommunications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nera Telecommunications Tech Stack and Enterprise Applications
Nera Telecommunications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
|
Nera Telecommunications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatbase | Legacy | Chatbase | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Nera Telecommunications implemented Chatbase on its public website as a Chatbots and Conversational AI application to support customer service and lead capture. Nera Telecommunications deployed Chatbase as a web-embedded conversational interface, positioning Chatbase within the customer-facing channel for inquiries and self-service guidance.
The implementation leverages category-aligned capabilities common to Chatbots and Conversational AI, including a hosted conversational widget, intent recognition and routing, knowledge-base ingestion for FAQ automation, and conversational logging for analytics. Configuration work focused on content mapping and intent taxonomy to align website content with Chatbase response flows, and on embedding the Chatbase runtime into page templates and contact funnel pages.
Operational ownership sits with customer support and marketing teams, with governance centered on centralized content curation and periodic updates to the knowledge corpus. Rollout was scoped to the public website and staged by page type, with support teams trained on conversational handoff processes and escalation workflows to human agents.
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Nera Telecommunications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
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Nera Telecommunications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
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|
Marketing Automation | CRM |
|
2022 | 2022 |
|
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|
Tag Management | CRM |
|
2022 | 2022 |
|
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|
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Tag Management | CRM |
|
2022 | 2022 |
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Nera Telecommunications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
|
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Nera Telecommunications
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Nera Telecommunications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||