North York, M2N 6S8, ON,
Canada
Nestle Technographics
Nestle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nestle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Nestle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nestle has purchased the following applications: TELUS Health Safety Group for Environment, Health and Safety (EHS) in 2003, TELUS Health Case Management for Case Management in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nestle is running and its propensity to invest more and deepen its relationship with TELUS , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nestle revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nestle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nestle Tech Stack and Enterprise Applications
Nestle HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TELUS | Legacy | TELUS Health Safety Group | Environment, Health and Safety (EHS) | HCM | n/a | 2003 | 2003 |
In 2003, Nestle Canada implemented TELUS Health Safety Group as an Environment, Health and Safety (EHS) solution, embedding vendor services to address employee wellbeing and absence management across the organization. The engagement was delivered through LifeWorks, now part of TELUS Health, and focused on HR and occupational health functions to centralize clinical support and absence case handling for Nestle Canada employees.
TELUS Health Safety Group was configured to deliver employee assistance program services, integrated absence and disability management workflows, and wellbeing interventions, with module usage inferred from the case study description and outcomes reported. Operational capabilities included clinical triage and counselling, coordinated absence case management, and wellbeing program delivery aligned with HR absence workflows and clinical referral pathways.
Governance centered on HR and occupational health oversight, with clinical support capacity instrumented as part of the program, delivering 2,100+ hours of clinical support. The engagement reported a 52% reduction in absenteeism over a 12 month period, an outcome recorded in the case study and tied to the TELUS Health Safety Group service delivery and associated absence management practices.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2008 | 2008 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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Nestle ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TELUS | Legacy | TELUS Health Case Management | Case Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Nestle Canada implemented TELUS Health Case Management. The Case Management deployment delivered integrated wellbeing, employee assistance program and clinical support focused on HR and absence management across Nestle Canada, covering an employee population of approximately 3,500.
Configuration centered on TELUS Health Case Management modules for case and absence management, coordinated clinical care and EAP intake, and return to work coordination. Functional workflows emphasized case intake, clinical assessment, individualized care planning, absence tracking and coordinated return to work plans, aligned with Canadian occupational health practice.
Operational integration connected case management workflows with HR absence processes and local occupational health and HR teams to orchestrate accommodations and phased returns to work. TELUS Health Case Management provided over 2,100 hours of clinical care and supported programs that helped reduce absenteeism by 52 percent.
Governance emphasized centralized case oversight, standardized escalation and consistent documentation to support return to work decision making, with program management tied to Nestle Canada absence-management programs in Canada. The TELUS Health Case Management implementation served as the operational backbone for HR, occupational health and employee wellbeing case workflows.
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Nestle Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Nestle Canada deployed Adobe Connect as its Audio Video and Web Conferencing platform. The implementation uses Adobe Connect on their website to deliver external-facing webinars and customer education sessions, leveraging persistent virtual meeting rooms, virtual classroom capabilities, content and screen sharing, session recording, chat, and attendee registration and management.
Operational coverage centers on marketing, consumer engagement, and learning and development functions within the Canadian organization, with sessions provisioned through web embedding and direct Adobe Connect links. Governance emphasizes centralized administration, role based access controls, moderator workflows, scheduled session provisioning, and content lifecycle management for recorded session archives published to the corporate site.
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Nestle Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Nestle CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Nestle ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Nestle IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Nestle
Apps Being Evaluated by Nestle Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-08 | Nestle | Evaluated | OMP Partners | OMP Unison Planning | Supply Chain Management | SCM |