The Outnet, a YOOX NET-A-PORTER GROUP Company
1 The Village Offices, Westfield London Shopping Centre,
London, W12 7GFAÂÂ,
United Kingdom
London, W12 7GFAÂÂ,
United Kingdom
44 33 0022-4250
Retail
The Outnet, a YOOX NET-A-PORTER GROUP Company Technographics
The Outnet, a YOOX NET-A-PORTER GROUP Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Outnet, a YOOX NET-A-PORTER GROUP Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 The Outnet, a YOOX NET-A-PORTER GROUP Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Outnet, a YOOX NET-A-PORTER GROUP Company has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, FreeWheel Demandsuite for Agency Management in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Outnet, a YOOX NET-A-PORTER GROUP Company is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Outnet, a YOOX NET-A-PORTER GROUP Company revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Outnet, a YOOX NET-A-PORTER GROUP Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Outnet, a YOOX NET-A-PORTER GROUP Company Tech Stack and Enterprise Applications
The Outnet, a YOOX NET-A-PORTER GROUP Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, The Outnet, a YOOX NET-A-PORTER GROUP Company implemented Oracle E-Business Suite as its ERP Financial platform to consolidate finance operations. The Oracle E-Business Suite deployment specifically targeted staff expense processing, addressing a mix of manual expense handling and existing use of Oracle Internet Expenses iExpense.
Implementation work concentrated on configuring Oracle Internet Expenses iExpense to centralize expense capture, standardize submission forms, and automate approval workflows. Core ERP Financial processes were aligned so expense transactions flowed into financial postings, with General Ledger and Accounts Payable configuration used to accept expense-related journal entries and supplier reimbursements.
Operational scope covered finance teams responsible for approvals and employee reimbursement processing, along with employee self-service expense submission through iExpense. Within Oracle E-Business Suite the expense lifecycle was instrumented to ensure traceability from employee submission to ledger posting, incorporating approval hierarchies and audit trails.
Governance efforts focused on codifying expense policies into approval rules and workflow configurations inside Oracle Internet Expenses, reducing reliance on manual approvals. The Oracle E-Business Suite implementation established a centralized ERP Financial foundation for staff expense lifecycle management at The Outnet.
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2018 | 2018 |
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The Outnet, a YOOX NET-A-PORTER GROUP Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, The Outnet, a YOOX NET-A-PORTER GROUP Company, deployed FreeWheel Demandsuite for Agency Management on its ecommerce website. The FreeWheel Demandsuite implementation is exposed at the site level through client-side delivery assets, enabling the application to surface demand signals and programmatic campaign decisions directly within theoutnet.com ad decisioning layer. This positions FreeWheel Demandsuite to act as the central demand orchestration point for advertising inventory on the retailer site.
Configured capabilities align with Agency Management workflows, including demand handling, campaign orchestration, inventory allocation and reporting that are standard to FreeWheel Demandsuite. Operational coverage is focused on digital marketing and ad operations teams that manage the ecommerce storefront, with governance centered on centralized inventory controls and campaign configuration inside FreeWheel Demandsuite. The implementation emphasizes system-level control of ad placements and campaign parameterization, linking The Outnet, FreeWheel Demandsuite, and Agency Management to support advertising and ad operations functions on the website.
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The Outnet, a YOOX NET-A-PORTER GROUP Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, The Outnet, a YOOX NET-A-PORTER GROUP Company deployed LivePerson Conversational Cloud on its consumer-facing website. LivePerson Conversational Cloud is used as a Chatbots and Conversational AI application to manage web messaging and automated conversational flows for online shoppers. The implementation places the application at the front end of the digital storefront to capture real-time customer interactions and route sessions into web-based conversational experiences.
The deployment includes conversational bot orchestration, natural language intent recognition, session routing to human agents, and embedded web messaging widgets, aligning with standard Chatbots and Conversational AI capabilities. Configuration work focused on dialogue scripting, intent taxonomies for product and order inquiries, and escalation pathways to live agents for complex support. Conversation analytics and message logging were established to monitor engagement patterns and refine bot dialogs.
Operational coverage centers on e-commerce customer experience and merchandising support, with the application operating on the public website to serve shoppers and support customer service workflows. Governance was organized around digital customer experience operations, including conversational content management, monitoring of bot performance, and iterative updates to intents and dialog flows. The LivePerson Conversational Cloud implementation is positioned as a persistent web channel for shopper engagement within The Outnet digital platform.
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The Outnet, a YOOX NET-A-PORTER GROUP Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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The Outnet, a YOOX NET-A-PORTER GROUP Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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The Outnet, a YOOX NET-A-PORTER GROUP Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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The Outnet, a YOOX NET-A-PORTER GROUP Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SD-WAN | IaaS |
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2017 | 2017 |
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The Outnet, a YOOX NET-A-PORTER GROUP Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Outnet, a YOOX NET-A-PORTER GROUP Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder & Executive Chairman | CXO | Finance | |
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Director, Global Sales & Marketing | Director | Marketing | |
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CIO | CXO | Finance | |
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Apps Being Evaluated by The Outnet, a YOOX NET-A-PORTER GROUP Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Outnet, a YOOX NET-A-PORTER GROUP Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Outnet, a YOOX NET-A-PORTER GROUP Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Outnet, a YOOX NET-A-PORTER GROUP Company Technographics
The Outnet, a YOOX NET-A-PORTER GROUP Company is a Retail organization based in United Kingdom,
with around 2600 employees and annual revenues of $700.0 million.
The Outnet, a YOOX NET-A-PORTER GROUP Company operates a diverse technology stack with applications such as
Oracle E-Business Suite, FreeWheel Demandsuite and LivePerson Conversational Cloud,
covering areas like ERP Financial, Agency Management and Chatbots and Conversational AI.
The Outnet, a YOOX NET-A-PORTER GROUP Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, FreeWheel, A Comcast Company and LivePerson.
The Outnet, a YOOX NET-A-PORTER GROUP Company recently adopted applications including
Bambuser Video Commerce in 2023, FreeWheel Demandsuite in 2022 and Kibo Unified Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Outnet, a YOOX NET-A-PORTER GROUP Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Outnet, a YOOX NET-A-PORTER GROUP Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Outnet, a YOOX NET-A-PORTER GROUP Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.