AI Buyer Insights:

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

NetScore Technologies Tech Stack and Enterprise Applications

NetScore Technologies AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, NetScore Technologies deployed Tawk.to on its public website to provide embedded customer chat and real-time visitor engagement. The implementation uses Tawk.to, categorized as Chatbots and Conversational AI, to support web-based customer engagement and pre-sales inquiries. The deployment places a lightweight JavaScript chat widget on marketing and service pages, enabling immediate customer interaction and agent handoff. Configuration focused on core conversational capabilities typical of the Chatbots and Conversational AI category, including real-time messaging, agent dashboards, canned responses, message routing, and chat history capture. Tawk.to was configured to present presence indicators, session context, and canned reply templates to reduce agent handling time. The implementation prioritized browser-based agent access and embedded widget customization to match NetScore Technologies branding. Operational coverage centers on web support and pre-sales functions, with support and business development teams operating the live chat through the Tawk.to console. Governance aligned chat ownership to support workflows and standard response templates to ensure consistent customer interactions. The Tawk.to deployment functions as a web-facing conversational layer for NetScore Technologies, providing chat transcripts and session logs for ongoing service handling.
NetScore Technologies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, NetScore Technologies implemented Microsoft 365 for Collaboration. Microsoft 365 is referenced on their public website and was provisioned as a cloud-hosted collaboration suite to support core office productivity at the company. The deployment centered on standard Microsoft 365 functional modules, including email and calendaring, real-time meetings and chat, document storage and team sites, and desktop and web Office applications. Microsoft 365 was configured to enable collaborative document editing, file synchronization, and calendar-driven meeting workflows consistent with Collaboration platform practices. Operational coverage included company-wide use across professional services teams and corporate staff, with identity and access controls and role-based sharing configured through the Microsoft 365 administration surface. The implementation is observable from public web references, indicating Microsoft 365 serves as the primary Collaboration platform and underpins business functions such as corporate email, team meetings, and document management.
NetScore Technologies ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2018 2018
In 2018, NetScore Technologies deployed Atlassian Jira Service Desk for IT Service Management. The implementation exposes Jira Service Desk as a customer portal embedded on their website to capture service requests and incident reports from clients and partners. Configuration focused on request types, workflow automation, SLA tracking, and ticket lifecycle management consistent with IT Service Management best practices, enabling routing to internal IT and professional services support teams. Operational coverage included corporate IT support and external client facing helpdesk functions, with governance organized around ticket ownership, escalation paths, and role based access for internal agents while Atlassian Jira Service Desk served as the primary service management application.
NetScore Technologies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at NetScore Technologies

First Name Last Name Title Function Department Email Phone
Founder & CTO CXO Finance
Software Sales Consultant Manager Sales
Senior Sales Executive Director Sales

Apps Being Evaluated by NetScore Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NetScore Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NetScore Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD NetScore Technologies Technographics
NetScore Technologies is a Professional Services organization based in United States, with around 100 employees and annual revenues of $15.0 million.
NetScore Technologies operates a diverse technology stack with applications such as Tawk.to, Microsoft 365 and Atlassian Jira Service Desk, covering areas like Chatbots and Conversational AI, Collaboration and IT Service Management.
NetScore Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Microsoft and Atlassian.
NetScore Technologies recently adopted applications including Cloudflare CDN in 2020, Microsoft 365 in 2019 and Microsoft Azure Cloud Services in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NetScore Technologies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates NetScore Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NetScore Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.