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NetSuite Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NetSuite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 NetSuite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NetSuite has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021, Kibo Unified Commerce for eCommerce in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NetSuite is running and its propensity to invest more and deepen its relationship with Adobe Systems , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NetSuite revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NetSuite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, NetSuite implemented Adobe Connect as its chosen Audio Video and Web Conferencing application and deployed the service on its public website to centralize webinar and live meeting capabilities. Adobe Connect was provisioned to provide embedded meeting rooms and hosted webinar sessions directly through web pages, aligning the application category Audio Video and Web Conferencing with external facing engagement workflows.
Adobe Connect was configured to support persistent virtual classrooms, scheduled webinar broadcasts, content sharing and recording capabilities, and registration and moderation controls commonly associated with the Audio Video and Web Conferencing category. The implementation emphasized reusable meeting templates, branded attendee experiences, and on demand recording distribution to extend synchronous sessions into asynchronous learning and customer enablement assets.
Operationally the deployment was integrated into NetSuite's website to surface registration flows and joining links, positioning Adobe Connect to serve marketing and customer success use cases for product briefings, training, and live demos. Governance centered on centralized room administration, moderator roles and content publishing workflows to control session access and archived content, reflecting standard operational controls for an enterprise scale Audio Video and Web Conferencing deployment.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, NetSuite implemented DocuSign eSignature as a Digital Signing solution to provide electronic signature capability directly on its website. The implementation focused on embedding the DocuSign eSignature experience into public-facing web forms and online agreement flows to enable signer capture within the company website environment.
Configuration concentrated on web-embedded signing workflows and document lifecycle controls that are standard for Digital Signing deployments, including signer authentication, audit trail capture, and configurable signature workflows. The DocuSign eSignature deployment was arranged to support template-driven document presentation and online acceptance without requiring external file exchange, preserving the signing session within the web experience.
Integration scope was limited to the company website, where DocuSign eSignature interfaces with customer-facing forms and agreement pages to orchestrate signature capture and audit logging. Governance emphasis aligned with digital signing best practices, maintaining centralized control over signature templates, access to submission records, and compliance-oriented audit trails for customer agreement processes.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kibo Commerce | Legacy | Kibo Unified Commerce | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011, NetSuite implemented Kibo Unified Commerce. The Kibo Unified Commerce eCommerce deployment served as the company public digital storefront and commerce orchestration layer, configured to manage product catalog, merchandising, checkout workflows and online order capture while supporting content driven commerce on the corporate website.
The website implementation included Baynote for onsite personalization and recommendations, integrating that capability into merchandising and promotional workflows. Operational ownership spanned commerce, marketing and customer service functions, with configuration focused on centralized catalog and merchandising authoring, pricing and promotions setup and order management orchestration. Governance emphasized role based access and workflow controls for content publishing and order exception handling to support ongoing commerce operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2012 | 2012 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Virtualisation | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Network Detection and Response (NDR) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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