Neuman Aluminium Technographics
Neuman Aluminium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neuman Aluminium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Neuman Aluminium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neuman Aluminium has purchased the following applications: Microsoft 365 for Collaboration in 2016, Freshservice for IT Service Management in 2021, scoutbee Streamline for Supplier Relationship Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neuman Aluminium is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neuman Aluminium revenues, which have grown to $515.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neuman Aluminium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neuman Aluminium Tech Stack and Enterprise Applications
Neuman Aluminium Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Neuman Aluminium implemented Microsoft 365 to establish enterprise Collaboration across its Austria operations. The deployment supported the manufacturer with 2,800 employees and €515,000,000 in revenue, positioning Microsoft 365 as the primary collaboration and productivity platform for corporate communications and document workflows.
The implementation emphasized core Microsoft 365 modules consistent with Collaboration use cases, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for real-time meetings and chat. Architecture follows a cloud SaaS model with browser and client access, and governance focused on identity and access workflows, information classification, and content lifecycle policies to align Collaboration capabilities with corporate processes. Neuman Aluminium is also noted as using Microsoft 365 on their website, reflecting public presence of the Microsoft 365 tenant in site assets.
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Neuman Aluminium ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Neuman Aluminium implemented Freshservice as its IT Service Management platform to centralize IT service desk and end user support across the organization. The deployment uses Freshservice to provide a single point of contact for internal users at the Austrian manufacturing firm, and Freshservice is surfaced on the company website to provide a publicly accessible self service entry for routine requests.
The Freshservice configuration emphasizes core IT Service Management capabilities, including ticketing and incident management, a service catalog, knowledge base and self service portal, and asset management with a configuration management focus. Automation of ticket routing and SLA based workflows are configured to align with standard ITIL informed processes, and the Freshservice service catalog is used to standardize request fulfilment across IT and operational support functions.
Operational coverage centers on IT operations, facilities support and production support teams within Austria, with the Freshservice portal accessible via the corporate website for employees and contractors. The implementation scope reflects enterprise oriented ITSM usage for a 2800 person manufacturer, with the Freshservice application acting as the primary interface for request intake and lifecycle tracking.
Governance is organized around service owners, IT operations and defined workflow owners to manage the service catalog, incident escalation paths and SLA definitions. Freshservice is configured to enforce approval workflows and change tracking through the service catalog and asset records to support consistent operational procedures and audit visibility.
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IT Service Management | ITSM |
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2021 | 2021 |
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Neuman Aluminium Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| scoutbee | Legacy | scoutbee Streamline | Supplier Relationship Management | Procurement | n/a | 2020 | 2020 |
In 2020 Neuman Aluminium deployed scoutbee Streamline as a Supplier Relationship Management application to accelerate strategic sourcing of forged suspension arms and other aluminum components for OEM customers. The program was scoped to support procurement and sourcing teams tasked with securing a long term supplier capable of delivering 500,000 pieces per year and to accommodate planned production increases over the next seven years, with sourcing searches focused on suppliers in Mexico, Canada, Norway and China.
The implementation centered on scoutbee Streamline capabilities for automated supplier discovery, algorithm driven candidate identification, structured longlist through shortlist workflows, RFI orchestration and RFP progression, and supplier onboarding configuration. Configuration emphasized supplier qualification gates and workflow automation to move candidates from initial discovery into formal evaluation, reflecting Supplier Relationship Management functional terminology around supplier segmentation, qualification, and onboarding.
Operational coverage mapped to Neuman Group sourcing and operations, with the tool used to expand visibility into the global supplier landscape for forged components. Within one week the system surfaced 104 new potential suppliers, 51 were added to the longlist and invited to participate, 8 suppliers were shortlisted and qualified for supplier onboarding and RFI, 7 suppliers progressed to RFP, and 4 optimal suppliers were identified. The implementation directly tied scoutbee Streamline to supplier identification and qualification workflows supporting OEM supply commitments.
Governance changes included formalizing longlist shortlist and RFI to RFP progression inside procurement processes and introducing a centralized supplier evaluation workflow driven by algorithmic discovery. Neuman leadership noted that the platform revealed potential suppliers beyond what conventional market research and search engines had surfaced, delivering increased visibility of the supplier landscape through scoutbee Streamline for Supplier Relationship Management.
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Neuman Aluminium IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Neuman Aluminium
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Apps Being Evaluated by Neuman Aluminium Executives
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