Sobral De Monte Agraco, 2590-057,
Portugal
Neutroplast Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Neutroplast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67 Neutroplast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neutroplast has purchased the following applications: Microsoft 365 for Collaboration in 2016, SnapCall for Customer Engagement in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neutroplast is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , SnapCall or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neutroplast revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neutroplast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapCall | Legacy | SnapCall | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Neutroplast implemented SnapCall as a Customer Engagement solution on its corporate website. The SnapCall implementation is delivered as an embedded web widget to enable real time voice interactions between website visitors and company staff.
Configuration centered on the SnapCall widget and session management capabilities, with controls to present the widget on product and contact pages and to manage agent availability. Typical functional modules for this category such as session initiation UI, queue handling, and session logging were applied to align with customer support workflows.
Documented operational coverage is the public website, providing Customer Engagement functionality to prospects and customers in Portugal and other visitor regions. The implementation impacts customer support and sales functions by providing a direct web channel for live interactions and inquiry triage.
Governance and runtime ownership were established within customer support and marketing for widget placement, availability rules, and privacy consent handling. No external system integrators or named backend integrations are documented in the source, so the implementation is presented as a site first Customer Engagement deployment via SnapCall.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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