Sobral De Monte Agraco, 2590-057,
Portugal
Neutroplast Technographics
Neutroplast Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neutroplast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67 Neutroplast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neutroplast has purchased the following applications: Microsoft 365 for Collaboration in 2016, SnapCall for Customer Engagement in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neutroplast is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , SnapCall or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neutroplast revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neutroplast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neutroplast Tech Stack and Enterprise Applications
Neutroplast Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Neutroplast implemented Microsoft 365. The deployment targeted core Collaboration capabilities, and the company explicitly uses Office 365 Mail to handle email traffic originating from its website.
Microsoft 365 was provisioned to deliver core services including email and calendaring, document collaboration, and cloud file storage and sharing consistent with Collaboration category functionality. The implementation emphasis was on employee productivity and team collaboration workflows typical for a small manufacturing firm using Microsoft 365 as a tenant-based cloud platform.
Operationally the Microsoft 365 rollout covered Neutroplast's Portugal operations and its 67 employees, with website contact and notification routing configured to use Office 365 Mail. The configuration indicates DNS and mail routing were aligned to the Microsoft 365 tenant so that inbound web form and site-generated messages are processed by the Office 365 Mail service.
Governance moved toward centralized account administration and mailbox provisioning inside the Microsoft 365 tenant, with expected operational controls around user lifecycle, mail domain management, and standard collaboration permissions. The narrative centers on Microsoft 365 as the Collaboration platform underpinning internal communications and external website mail handling at Neutroplast.
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Collaboration | Collaboration |
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2022 | 2022 |
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Neutroplast CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapCall | Legacy | SnapCall | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Neutroplast implemented SnapCall as a Customer Engagement solution on its corporate website. The SnapCall implementation is delivered as an embedded web widget to enable real time voice interactions between website visitors and company staff.
Configuration centered on the SnapCall widget and session management capabilities, with controls to present the widget on product and contact pages and to manage agent availability. Typical functional modules for this category such as session initiation UI, queue handling, and session logging were applied to align with customer support workflows.
Documented operational coverage is the public website, providing Customer Engagement functionality to prospects and customers in Portugal and other visitor regions. The implementation impacts customer support and sales functions by providing a direct web channel for live interactions and inquiry triage.
Governance and runtime ownership were established within customer support and marketing for widget placement, availability rules, and privacy consent handling. No external system integrators or named backend integrations are documented in the source, so the implementation is presented as a site first Customer Engagement deployment via SnapCall.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Neutroplast IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Neutroplast implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services. The deployment provided cloud-based hosting for the company website and authoritative DNS via Microsoft Azure DNS, supporting the manufacturing firm's IT operations in Portugal.
Microsoft Azure Cloud Services was configured to deliver application hosting and compute capacity alongside managed DNS. Implementation activities centered on Azure DNS zone provisioning and name server configuration, together with provisioning of cloud compute and platform hosting to serve web application workloads consistent with Application Hosting and Computing Services.
The integration with Azure DNS is observable in the customer website source, confirming DNS delegation to Microsoft Azure. Operational governance focused on IT ownership of DNS record management and web content deployment workflows, consolidating hosting and domain resolution under the Azure tenancy used by Neutroplast.
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Neutroplast
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Neutroplast Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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