New Braunfels, 78130, TX,
United States
New Braunfels Public Library Technographics
New Braunfels Public Library Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New Braunfels Public Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 780 New Braunfels Public Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Braunfels Public Library has purchased the following applications: Accruent EMS for Facility Management in 2019, Microsoft 365 for Collaboration in 2020, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Braunfels Public Library is running and its propensity to invest more and deepen its relationship with Accruent , Biblionix , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Braunfels Public Library revenues, which have grown to $273.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Braunfels Public Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New Braunfels Public Library Tech Stack and Enterprise Applications
New Braunfels Public Library ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, New Braunfels Public Library implemented Accruent EMS as a Facility Management solution. Accruent EMS is used on the library website to publish event calendars, enable public-facing room and facility reservations, and provide a single web portal for patrons to browse and book spaces.
The deployment centralizes event management and space scheduling workflows for library operations and public programming, aligning Facility Management functions such as booking, approval routing, calendar publishing, and administrative scheduling controls with the Accruent EMS web interface. Functional capabilities observed include event scheduling, facility reservation management, booking calendar publication, and role based administrative controls, configured to operate through the EMS cloud portal. Governance moved toward centralized scheduling and approval processes managed inside Accruent EMS, making Accruent EMS the authoritative system for facility booking data used by staff and patrons.
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Library Management | ERP Services and Operations |
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2014 | 2015 |
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New Braunfels Public Library Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, New Braunfels Public Library implemented Microsoft 365 to support collaboration and public site content workflows. Microsoft 365 is in use as a Collaboration platform for internal communication, document management, and to surface curated content on the library website.
The deployment is a cloud tenant architecture provisioned to enable SharePoint Online driven content management for web pages, Exchange Online for organizational email, and Microsoft Teams for staff collaboration and meetings. Configuration focuses on SharePoint site collections and Teams channels that align with library services, circulation, community programs, and administrative functions, while document libraries and metadata are used to manage policy and public resources.
Operational coverage spans library services, administrative departments, and IT operations across the New Braunfels Public Library organization of approximately 780 employees. Governance is applied at the tenant level with role based access and content permission controls to manage editorial workflows for web publishing and internal collaboration, and admin controls to centralize configuration and security settings.
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Collaboration | Collaboration |
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2021 | 2021 |
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New Braunfels Public Library CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, New Braunfels Public Library implemented CivicEngage as its Citizen Engagement platform to operate the library website. CivicEngage serves as the public-facing content management and citizen engagement layer, supporting news publishing, event calendars, online forms for patron requests, and program registration. The implementation centers on delivering accessible public information and calendar-driven promotion of library programs for patrons.
Implementation included role-based publishing workflows and centralized content governance to support library communications and programming staff, with content owners responsible for editorial approvals and scheduled content reviews. CivicEngage provides structured information architecture, search-focused taxonomies, and workflow-driven form processing consistent with Citizen Engagement functional terminology, and is used by library staff to manage public notices, event listings, and patron-facing service information on the library website.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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New Braunfels Public Library ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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New Braunfels Public Library PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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New Braunfels Public Library PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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New Braunfels Public Library IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at New Braunfels Public Library
Apps Being Evaluated by New Braunfels Public Library Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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