London, E14 0AF,
United Kingdom
New City College London Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by New City College London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 New City College London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New City College London has purchased the following applications: MHR iTrent HR for Core HR in 2014, OneAdvanced Education for Education ERP in 2024, Chatify for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New City College London is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , OneAdvanced , Chatify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New City College London revenues, which have grown to $482.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New City College London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2014 | 2017 |
In 2014 New City College London implemented MHR iTrent HR. MHR iTrent HR is used for day to day management of the Single Central Register and as the institution's Core HR platform to consolidate personnel records and routine HR administration across the college.
The deployment supports core HR capabilities typical of Core HR systems, including employee record management, workforce workflows for recruitment and onboarding, compliance tracking and reporting to support HR governance. Operational ownership resides with the college HR team, which administers the Single Central Register, configures role based access and manages the operational workflows that tie iTrent to safer recruitment and compliance activities across the college.
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Payroll | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | OneAdvanced Education | Education ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 New City College London implemented OneAdvanced Education as its Education ERP, deploying OneAdvanced cloud-based services to reduce paper workflows and centralize administrative processes across its college sites. The deployment narrative emphasizes a cloud-first architecture provided by OneAdvanced Education, with configuration geared toward removing paper from student-facing and back-office processes to support operational efficiency and environmental objectives.
The implementation focused on core Education ERP functional capabilities typical for further education institutions, including student administration, finance ledger integration, people management, enrollment and attendance workflows, and timetable coordination. OneAdvanced Education was configured to support electronic document handling and workflow automation, aligning registry and admissions processes with category-aligned automation patterns for student lifecycle management.
Operational coverage targeted administrative departments, registry and student services across New City College London, with data consolidation in the vendor cloud platform to enable single-source recordkeeping and reduce manual paper handoffs. The deployment leveraged cloud-hosted services to standardize forms, approvals and reporting, improving auditability and creating a platform for future integrations with campus learning and identity services where required.
Governance and process restructuring were central to the rollout, with change efforts oriented around paperless approvals, strengthened compliance controls and role-based access to reduce operational risk. The OneAdvanced Education deployment explicitly reduced paper workflows for the college, which aligns with the vendor’s stated ESG capabilities and the institution’s objective to lower environmental impact while modernizing administration.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatify | Legacy | Chatify | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, New City College London deployed Chatify on its website to provide conversational support to prospective and current students. Chatify is implemented as a Chatbots and Conversational AI application and was embedded into the college website as a web-facing conversational interface to capture enquiries, surface course information, and serve content-driven FAQs across site pages.
The implementation configured Chatify conversational flows and content management for admissions queries, course information, and student services, using category-standard capabilities such as intent classification, scripted dialog trees, contextual prompts, and fallback routing to human staff when necessary. Operational coverage is focused on the college website and student-facing digital touchpoints, impacting admissions, student services, and front-line support workflows, with governance centered on content ownership, iterative script updates by communications and student services teams, and monitoring of conversational quality through built-in reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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