Conshohocken, 19428, PA,
United States
New Ocean Technographics
New Ocean Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New Ocean and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 New Ocean employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Ocean has purchased the following applications: Decisions IPA Platform for Intelligent Process Automation in 2020, Microsoft 365 for Collaboration in 2017, 8x8 Contact Center for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Ocean is running and its propensity to invest more and deepen its relationship with Decisions , Microsoft , 8x8, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Ocean revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Ocean intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New Ocean Tech Stack and Enterprise Applications
New Ocean AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Decisions | Legacy | Decisions IPA Platform | Intelligent Process Automation | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, New Ocean implemented the Decisions IPA Platform as the core of its Insight Engine. The Decisions IPA Platform was applied within Intelligent Process Automation to centralize rules processing and orchestration for the company’s health programs.
The implementation used the Decisions rules engine to process health data feeds, consolidate job scheduling, and power rules-driven messaging and rewards workflows for chronic-condition and wellness programs. Modules described in the vendor case blog include rules processing, job scheduling, and messaging orchestration, configured to evaluate program logic and trigger reward and communication actions.
Operational coverage focused on United States chronic-condition and wellness program administration, with the platform ingesting health data feeds and centralizing decision logic and job schedules. The vendor blog documents improved ecosystem simplicity, consolidation of job scheduling, and faster processing after Decisions was adopted in 2020, indicating a move to centralized governance and orchestration at the application layer.
|
New Ocean Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
New Ocean CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2020 | 2020 |
|
|
|
|
|
Call Center | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
New Ocean IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
New Ocean CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
IT Decision Makers and Key Stakeholders at New Ocean
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by New Ocean Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||