New York, 10006, NY,
United States
New York City Economic Development Technographics
New York City Economic Development Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York City Economic Development and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 505 New York City Economic Development employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York City Economic Development has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2023, 24/7 Software Collaboration Platform for Collaboration in 2015, Invoca Call Tracking for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York City Economic Development is running and its propensity to invest more and deepen its relationship with Greenhouse , 24/7 Software , Invoca or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York City Economic Development revenues, which have grown to $207.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York City Economic Development intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York City Economic Development Tech Stack and Enterprise Applications
New York City Economic Development HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, New York City Economic Development implemented Greenhouse ATS, an Applicant Tracking System, on its website. The deployment centralizes external job posting and candidate intake through embedded career site listings, routing applications into Greenhouse ATS for structured pipeline management. The implementation is scoped to recruiting and HR functions across the organization, supporting job requisition creation, candidate screening, and interview scheduling for hiring managers across departments. Greenhouse ATS is surfaced on edc.nyc to capture candidates directly into the platform.
Configuration emphasizes core Applicant Tracking System capabilities, including configurable hiring pipelines, interview orchestration, scorecards, and offer workflow templates aligned with structured hiring practices. Career site integration is the explicit systems integration, with applicant forms and job listings hosted on the public website feeding into Greenhouse ATS, and access controls provisioned for recruiters and hiring stakeholders. Governance changes center on standardized hiring workflows and role based permissions to manage requisition approvals and candidate stage transitions, with HR leading operational ownership.
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New York City Economic Development Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 24/7 Software | Legacy | 24/7 Software Collaboration Platform | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, New York City Economic Development implemented 24/7 Software Collaboration Platform. The deployment used the Collaboration application to centralize team communication, document sharing, and task coordination across program and administrative workflows, aligning the New York City Economic Development 24/7 Software Collaboration Platform with core business functions such as program management, stakeholder engagement, and internal operations.
Configuration emphasized Collaboration category capabilities common to municipal and professional services environments, including document management, activity streams, role based access controls, and workflow automation for approvals and task assignments. Deployment scope targeted agency departments and cross functional project teams, with governance centered on centralized content permissions and standardized collaboration processes to improve consistency and accountability across teams.
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New York City Economic Development CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
In 2022, New York City Economic Development implemented Invoca Call Tracking on its website. The deployment of Invoca Call Tracking instruments web contact points to capture inbound call attribution and session metadata, leveraging call tracking numbers and dynamic number insertion consistent with Call Tracking and Recording capabilities.
Configuration centered on site-level tagging and number provisioning, enabling call recording, routing context capture, and attribution to digital campaigns, which supports marketing and contact center workflows. Governance aligned web measurement with inbound lead handling and analytics, with the Invoca Call Tracking instance embedded in site instrumentation to surface call-level attribution and recording data for downstream operational use.
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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New York City Economic Development ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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New York City Economic Development PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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New York City Economic Development PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2019 | 2019 |
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New York City Economic Development IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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New York City Economic Development CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at New York City Economic Development
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by New York City Economic Development Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-19 | New York City Economic Development | Evaluated | Greenhouse | Greenhouse Onboarding | Onboarding | HCM |