New York City Housing Authority
250 Broadway,
New York, 10007, NY,
United States
New York, 10007, NY,
United States
1 212-306-3355
Government
New York City Housing Authority Technographics
New York City Housing Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York City Housing Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12700 New York City Housing Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York City Housing Authority has purchased the following applications: Kofax MarkView for AP Automation in 2012, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York City Housing Authority is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York City Housing Authority revenues, which have grown to $4.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York City Housing Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York City Housing Authority Tech Stack and Enterprise Applications
New York City Housing Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP | n/a | 2012 | 2012 |
In 2012, New York City Housing Authority implemented Kofax MarkView as an AP Automation application to support accounts payable invoice imaging and workflow processing. The deployment emphasized imaging-centric AP Automation capabilities to digitize invoices and orchestrate routing and approval for finance and accounts payable teams.
Implementation included administration, installation, and upgrade of the Kofax 170 MarkView imaging system, and customization of Kofax MarkView to align capture, indexing, and workflow rules with NYCHA operational requirements. Workstreams covered system configuration, user provisioning, and ongoing support of Kofax MarkView users within the accounts payable function.
Operational support extended into multi-tier performance troubleshooting, resolving issues at the application, database, server, network, and SAN level to stabilize processing. Governance activity focused on AP workflow configuration and change control for upgrades and customizations, paired with day-to-day user support and system administration for AP Automation operations.
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AP Automation | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2005 | 2005 |
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ERP Financial | ERP |
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2013 | 2014 |
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New York City Housing Authority HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, New York City Housing Authority implemented UKG Workforce Central (ex Kronos Workforce Central) in the Workforce Management category. The engagement included an upgrade from Kronos 6.0 to 8.0 and implementation of ADP eTime and the Kronos Workforce suite for over 200, with responsibility for developing new Kronos configuration and introducing a best practice requirements gathering approach.
The implementation covered core modules including eTime timekeeping, Employee Self-Service and Manager Self-Service with configured workflow routing, plus time management capabilities such as pay rules, schedule groups, security profiles, labor levels and accrual profiles. Configuration work included technical setup, attendance rule definition, automated alerts, reporting and audit configuration, and ongoing maintenance of timekeeping functionality within UKG Workforce Central.
Technical architecture and integration work spanned platform deployments on SQL, Oracle and AS400, upgrade and provisioning of Kronos 4500 time clocks, and production analysis of Device Manager for time collection. Integration engineering used WIM version 6.0 and 8.0 as the Workforce Central integration tool to support inbound employee data feeds and outbound payroll hours and wage exports, and the team performed interface redesigns plus new interface development and implementation.
Operational ownership extended to reporting, auditing, security administration and problem resolution, with technical configuration, interface and reporting tasks executed using SQL and Kronos tooling. Maintenance and production support activities included monitoring and adjusting pay rules, accruals, wage profiles, Device Manager behavior and WIM interfaces, and configuring new functionality in UKG Workforce Central to meet changing business needs.
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New York City Housing Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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New York City Housing Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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New York City Housing Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2023 | 2023 |
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New York City Housing Authority ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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New York City Housing Authority TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2011 | 2012 |
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Treasury Management | TRM |
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2002 | 2002 |
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New York City Housing Authority PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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New York City Housing Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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New York City Housing Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at New York City Housing Authority
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP/CIO | VP | Finance | |
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Deputy Assistant Director Human Resources | Director | HR | |
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Deputy Director Human Resources | Director | HR | |
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Payroll Manager | Manager | Finance | |
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EVP/Chief Financial Officer | CXO | Finance | |
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General Manager & COO | Manager | Finance | |
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Vice President Finance - Office of the Chief Financial Officer | CXO | Finance | |
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Deputy Director, Treasury Department | Director | Finance | |
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Controller | Director | Finance | |
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Director - Application Management & Support | Director | IT | |
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Deputy Director of Accounts Payable & Utility Management Department | Director | Finance | |
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CIO/EVP of Information Technology | VP | IT | |
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Deputy Director of Application Management and Support | Director | IT | |
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Deputy Director of Accounts Payable | Director | Finance | |
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Apps Being Evaluated by New York City Housing Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York City Housing Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York City Housing Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD New York City Housing Authority Technographics
New York City Housing Authority is a Government organization based in United States,
with around 12700 employees and annual revenues of $4.10 billion.
New York City Housing Authority operates a diverse technology stack with applications such as
Kofax MarkView, UKG Workforce Central (ex Kronos Workforce Central) and Microsoft 365,
covering areas like AP Automation, Workforce Management and Collaboration.
New York City Housing Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, UKG and Microsoft.
New York City Housing Authority recently adopted applications including
DocuSign eSignature in 2023, Google Tag Manager in 2023 and OpenText TeamSite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York City Housing Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New York City Housing Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York City Housing Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.