New York, 10001, NY,
United States
New York Habitat Technographics
New York Habitat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York Habitat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 New York Habitat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York Habitat has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Zendesk Chat for Chatbots and Conversational AI in 2019, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York Habitat is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York Habitat revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York Habitat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York Habitat Tech Stack and Enterprise Applications
New York Habitat ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012 New York Habitat implemented Intuit Quickbooks Enterprise as its ERP Financial platform to centralize accounting and project finance for the 50 employee construction and real estate firm. The deployment targeted core finance and project accounting functions and established Intuit Quickbooks Enterprise as the authoritative system for transactional finance records and job level cost tracking.
Configuration focused on standard ERP Financial modules, with implementation of general ledger structures, accounts payable and receivable workflows, job and project costing tailored for construction and property management activities, inventory records for materials tracking, and fixed asset scheduling. System setup emphasized a disciplined chart of accounts and role based permissions to support segregation of duties across accounting and operations staff.
The installation was delivered as a centralized application instance supporting office based finance, accounting, and project teams, with typical ERP Financial operational patterns such as bank feed reconciliation, file based payroll handoffs, invoicing automation, and consolidated month end closing workflows. Integrations were limited to category aligned interfaces and data exchanges consistent with Quickbooks Enterprise capabilities, focused on streamlining transactional flows rather than introducing additional enterprise middleware.
Governance included defined user roles, access controls, and training requirements, with advanced proficiency in QuickBooks required for finance staff responsible for job cost maintenance, reconciliations, and period close tasks. Change control and documented accounting procedures were emphasized to maintain data integrity and ensure consistent use of Intuit Quickbooks Enterprise across business functions.
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New York Habitat AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, New York Habitat implemented Zendesk Chat. The cloud-hosted Zendesk Chat widget is embedded on New York Habitat's website and serves as the primary Chatbots and Conversational AI channel for real-time visitor engagement and customer-facing conversations. The deployment emphasizes live web chat for customer support and lead qualification, aligning the application with the company’s small operational footprint and online property listings workflow.
Configuration work concentrated on agent routing, canned responses, offline message capture and chat presence controls to match a 50-employee support model, with agents in customer service and sales operating the Zendesk Chat interface. The implementation leverages the SaaS architecture of Zendesk Chat to avoid on-premise infrastructure, and governance focused on agent access controls and standardized chat handling procedures to ensure consistent conversational workflows across New York Habitat’s United States operations.
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New York Habitat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, New York Habitat implemented Zendesk Service as its Customer Support application on the company website. The deployment created a centralized, web-embedded customer channel to capture inbound inquiries and route them into a managed support queue for the firm’s service function.
Zendesk Service was configured to support standard Customer Support workflows, including ticketing, web widget contact capture, and hosted self-service content. Configuration work emphasized ticket field design, routing rules, agent workspace setup, and notification rules to match the operational cadence of a 50-employee real estate and leasing organization.
The implementation focused on the public website as the primary intake point and supported customer service and leasing operations. Governance was established through administrative controls in Zendesk Service to manage agent access, ticket ownership, and content maintenance, aligning support processes with day-to-day customer inquiry handling.
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New York Habitat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at New York Habitat
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Vice President Operations | VP | Operations | ||||
| Director of Program Support | Director | Finance | ||||
| Director | Director | Finance |
Apps Being Evaluated by New York Habitat Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||