AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

New York Habitat Tech Stack and Enterprise Applications

New York Habitat ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2012 2012
In 2012 New York Habitat implemented Intuit Quickbooks Enterprise as its ERP Financial platform to centralize accounting and project finance for the 50 employee construction and real estate firm. The deployment targeted core finance and project accounting functions and established Intuit Quickbooks Enterprise as the authoritative system for transactional finance records and job level cost tracking. Configuration focused on standard ERP Financial modules, with implementation of general ledger structures, accounts payable and receivable workflows, job and project costing tailored for construction and property management activities, inventory records for materials tracking, and fixed asset scheduling. System setup emphasized a disciplined chart of accounts and role based permissions to support segregation of duties across accounting and operations staff. The installation was delivered as a centralized application instance supporting office based finance, accounting, and project teams, with typical ERP Financial operational patterns such as bank feed reconciliation, file based payroll handoffs, invoicing automation, and consolidated month end closing workflows. Integrations were limited to category aligned interfaces and data exchanges consistent with Quickbooks Enterprise capabilities, focused on streamlining transactional flows rather than introducing additional enterprise middleware. Governance included defined user roles, access controls, and training requirements, with advanced proficiency in QuickBooks required for finance staff responsible for job cost maintenance, reconciliations, and period close tasks. Change control and documented accounting procedures were emphasized to maintain data integrity and ensure consistent use of Intuit Quickbooks Enterprise across business functions.
New York Habitat AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, New York Habitat implemented Zendesk Chat. The cloud-hosted Zendesk Chat widget is embedded on New York Habitat's website and serves as the primary Chatbots and Conversational AI channel for real-time visitor engagement and customer-facing conversations. The deployment emphasizes live web chat for customer support and lead qualification, aligning the application with the company’s small operational footprint and online property listings workflow. Configuration work concentrated on agent routing, canned responses, offline message capture and chat presence controls to match a 50-employee support model, with agents in customer service and sales operating the Zendesk Chat interface. The implementation leverages the SaaS architecture of Zendesk Chat to avoid on-premise infrastructure, and governance focused on agent access controls and standardized chat handling procedures to ensure consistent conversational workflows across New York Habitat’s United States operations.
New York Habitat CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2019 2019
In 2019, New York Habitat implemented Zendesk Service as its Customer Support application on the company website. The deployment created a centralized, web-embedded customer channel to capture inbound inquiries and route them into a managed support queue for the firm’s service function. Zendesk Service was configured to support standard Customer Support workflows, including ticketing, web widget contact capture, and hosted self-service content. Configuration work emphasized ticket field design, routing rules, agent workspace setup, and notification rules to match the operational cadence of a 50-employee real estate and leasing organization. The implementation focused on the public website as the primary intake point and supported customer service and leasing operations. Governance was established through administrative controls in Zendesk Service to manage agent access, ticket ownership, and content maintenance, aligning support processes with day-to-day customer inquiry handling.
New York Habitat IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012

IT Decision Makers and Key Stakeholders at New York Habitat

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Vice President Operations VP Operations
Director of Program Support Director Finance
Director Director Finance

Apps Being Evaluated by New York Habitat Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York Habitat IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York Habitat digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD New York Habitat Technographics
New York Habitat is a Construction and Real Estate organization based in United States, with around 50 employees and annual revenues of $5.0 million.
New York Habitat operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Zendesk Chat and Zendesk Service, covering areas like ERP Financial, Chatbots and Conversational AI and Customer Support.
New York Habitat has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit and Zendesk.
New York Habitat recently adopted applications including Zendesk Chat in 2019, Zendesk Service in 2019 and Intuit Quickbooks Enterprise in 2012, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York Habitat’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates New York Habitat’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York Habitat technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.