AI Buyer Insights:

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

Office of Information Technology Services
Location
1220 Washington Avenue, Building 5 State Office Campus,
Albany, 12226, NY,
United States
Website
https://www.its.ny.gov/
Phone
1 518-474-0600
Artw industry
Government
Employee
Revenue

Office of Information Technology Services Technographics

Office of Information Technology Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Office of Information Technology Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Office of Information Technology Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Office of Information Technology Services has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2013, Forms/Email Based ATS for Applicant Tracking System in 2010, Oracle Siebel Case Management for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Office of Information Technology Services is running and its propensity to invest more and deepen its relationship with Oracle , In-House Applications , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Office of Information Technology Services revenues, which have grown to $1.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Office of Information Technology Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Office of Information Technology Services Tech Stack and Enterprise Applications

Office of Information Technology Services ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle PeopleSoft ERP ERP Financial ERP n/a 2013 2013
In 2013 the New York State Office of Information Technology Services implemented Oracle PeopleSoft ERP as its ERP Financial platform. The deployment was associated with State Agency Department ID 1380000 and the agency business unit OFT01, positioning Oracle PeopleSoft ERP to support statewide HR and finance administrative functions within the Office of Information Technology Services. The implementation focused on PeopleSoft 9.2 modules and functional capabilities, including PeopleSoft HCM Core HR, Position Management, and ePerformance, PeopleSoft Base Benefits, eBenefits and Benefit Administration, PeopleSoft Financials covering General Ledger, Accounts Receivables and Commitment Control, and PeopleSoft ELM for enterprise learning management. Configuration and functional work centered on standard ERP Financial workflows, HR position and benefits administration flows, accounts receivable and ledger controls, and ELM learning workflows aligned to public sector requirements. Operational coverage included HR administrations, benefits administration, general ledger accounting, accounts receivable processes, commitment control and learning management across OITS and related state finance and HR stakeholders, reflecting a cross functional footprint spanning both HR and finance business functions. The narrative emphasizes functional domain impact rather than naming additional third party system integrations. Governance and rollout were supported by an executed services contract C00806 with Software People, Inc. The contract specified detailed resource allocations by PeopleSoft specialty and level, for example PeopleSoft Functional Analyst PeopleSoft 9.2 HCM Core HR Position Management ePerformance Level I two employees, 10,400 hours, amount payable 2,600,000, and PeopleSoft Functional Analyst PeopleSoft 9.2 HCM Core HR Position Management ePerformance Level I three employees, 10,400 hours, amount payable 5,460,000. Additional contract line items included PeopleSoft Functional Analyst PeopleSoft 9.2 Base Benefits eBenefits and Benefit Administration Level I two employees, 10,400 hours, amount payable 2,600,000, Level II three employees, 10,400 hours, amount payable 5,460,000, PeopleSoft Functional Analyst PeopleSoft 9.2 Financials General Ledger Accounts Receivables Commitment Control Level I two employees, 10,400 hours, amount payable 2,600,000, and Level II three employees, 10,400 hours, amount payable 5,460,000, plus PeopleSoft Functional Analyst PeopleSoft 9.2 ELM Level I two employees, 10,400 hours, amount payable 2,600,000.
Office of Information Technology Services HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy Forms/Email Based ATS Applicant Tracking System HCM n/a 2010 2010
In 2010, the Office of Information Technology Services implemented a Forms/Email Based ATS. The Forms/Email Based ATS was deployed on the agency careers web pages as an Applicant Tracking System to capture applicant submissions through structured web forms and routed email notifications for intake processing. The implementation focused on core Applicant Tracking System capabilities, including publication of vacancies to the public job board, form-driven candidate intake, application data validation, email notification workflows, and basic status tracking for candidate progression. Configuration emphasized role-based access for HR reviewers and hiring managers, and form templates were used to standardize data capture for civil service classifications. Operational coverage centered on HR and recruitment functions within the agency and on the public-facing hiring site, serving the agency s statewide staffing needs and centralized vacancy listings. Integrations were limited to web-hosted forms and email routing, with candidate records maintained within the Forms/Email Based ATS environment for downstream manual processing. Governance and workflow controls were structured to reflect government hiring processes, with defined approval checkpoints, email-based routing for screening and interview scheduling, and retention controls for application records. The narrative centers on the Office of Information Technology Services Forms/Email Based ATS Applicant Tracking System as the primary mechanism for public applicant intake and HR case tracking.
Benefits Administration HCM 2013 2013
Core HR HCM 2013 2013
Core HR HCM 2026 2027
Payroll HCM 2013 2013
Performance and Goal Management HCM 2013 2013
Time and Attendance HCM 2012 2012
Office of Information Technology Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Siebel Case Management Citizen Engagement CRM n/a 2015 2016
In 2015, New York State Office of Information Technology Services implemented Oracle Siebel Case Management as a Citizen Engagement solution to support the Workers Compensation Board Medical Portal. The implementation targeted Providers, Insurance Carriers, Claim Administrators, Attorneys, Injured Workers and Internal WCB Users for managing and submitting Claims as Treatment Authorization Requests and planned a phased release schedule. Oracle Siebel Case Management was configured to leverage Siebel Public Sector and Siebel Citizen Services capabilities for case intake, case lifecycle tracking and treatment authorization workflows. The design included interview orchestration using Oracle Policy Automation for interactive interview sessions, with Siebel handling case state, assignment and routing across functional workflows. Integrations were explicitly scoped to federate data and documents with existing systems, including OPA for interviews, CIS and HPA for domain data exchange, FileNet for document management and HPExtream plus .Net based applications for ancillary transaction flows. The deployment supported multi-application orchestration across the Workers Compensation environment, aligning Siebel case objects with external system identifiers and document repositories. Project governance followed a phased rollout managed by a core project team of 10, emphasizing staged functional releases and integration handoffs to internal WCB stakeholders. Operational governance centered on centralized case management, interview session control via OPA and coordinated cutover steps between Siebel Citizen Services components and connected systems.

IT Decision Makers and Key Stakeholders at Office of Information Technology Services

First Name Last Name Title Function Department Email Phone
Director of Business Solutions Director Finance
Manager IT Services Manager IT
Acting Business Application Solutions Directo Director IT
HR Manager Manager HR
Chief of Staff CXO HR
Human Resources Specialist, Labor Relations Non Manager HR
Chief Digital Officer Director IT
CIO CXO IT
Human Resources Liaison / Executive Assistant/ Administrative Specialist Non Manager HR
Show All Contacts

Apps Being Evaluated by Office of Information Technology Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Office of Information Technology Services IT executives and key decision makers. This section highlights Office of Information Technology Services's latest recorded technology evaluations, including RelativityOne for Legal Practice Management on 2026-04-16, Adobe ColdFusion for Apps Development on 2025-11-10, and Workday HCM for Core HR on 2025-07-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Office of Information Technology Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-04-16 Office of Information Technology Services Evaluated Relativity RelativityOne Legal Practice Management ERP Services and Operations
2025-11-10 Office of Information Technology Services Evaluated Adobe Systems Adobe ColdFusion Apps Development PaaS
2025-07-31 Office of Information Technology Services Evaluated Workday Workday HCM Core HR HCM
2025-02-19 Office of Information Technology Services Evaluated Analytics and BI Analytics and BI
FAQ - APPS RUN THE WORLD Office of Information Technology Services Technographics
Office of Information Technology Services is a Government organization based in United States, with around 4000 employees and annual revenues of $1.05 billion.
Office of Information Technology Services operates a diverse technology stack with applications such as Oracle PeopleSoft ERP, Forms/Email Based ATS and Oracle Siebel Case Management, covering areas like ERP Financial, Applicant Tracking System and Citizen Engagement .
Office of Information Technology Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and In-House Applications.
Office of Information Technology Services recently adopted applications including Workday HCM in 2026, Oracle Siebel Case Management in 2015 and Oracle PeopleSoft ERP in 2013, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Office of Information Technology Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Office of Information Technology Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Office of Information Technology Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.