Newport, 37821, TN,
United States
Newport Utilities Board Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Newport Utilities Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 91 Newport Utilities Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Newport Utilities Board has purchased the following applications: Ericsson Fixed Wireless Access (FWA) for OSS/BSS in 2020, Google Tag Manager for Tag Management in 2021, GoDaddy for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Newport Utilities Board is running and its propensity to invest more and deepen its relationship with Ericsson , Google , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Newport Utilities Board revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Newport Utilities Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ericsson | Legacy | Ericsson Fixed Wireless Access (FWA) | OSS/BSS | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Newport Utilities Board deployed Ericsson Fixed Wireless Access (FWA) as part of an OSS/BSS implementation to deliver broadband services in rural Cocke County, Tennessee. The deployment using CBRS spectrum reached more than 8,000 homes and businesses and reduced the number of required radio sites from an estimated 60 to 11 macro towers plus distributed small cells, delivering speeds up to approximately 200 Mbps.
The Ericsson Fixed Wireless Access implementation was paired with Ericsson Telecom BSS and Ericsson Managed Services to support network operations and service delivery. Ericsson Telecom BSS provided canonical OSS/BSS functions including customer lifecycle management, billing and charging, service orchestration, and provisioning workflows aligned to fixed wireless service activation. Ericsson Managed Services supplied operational support for network assurance and day to day service delivery tasks.
Architecturally the solution combined macro tower coverage and dense small cell layers, integrated with BSS for service activation and customer management and with managed operations for NOC activities and fault handling. The operational scope centered on field operations, network operations, and customer care across Cocke County, supporting both residential and business service profiles. Governance emphasized coordinated rollout sequencing of tower and small cell sites with managed services ownership for ongoing operational governance and service assurance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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