List of Ericsson Fixed Wireless Access (FWA) Customers
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Since 2010, our global team of researchers has been studying Ericsson Fixed Wireless Access (FWA) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ericsson Fixed Wireless Access (FWA) for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ericsson Fixed Wireless Access (FWA) for OSS/BSS include: Bharti Airtel India, a India based Communications organisation with 24420 employees and revenues of $22.00 billion, USCellular, a United States based Communications organisation with 4800 employees and revenues of $4.17 billion, Omantel Oman, a Oman based Communications organisation with 2360 employees and revenues of $1.62 billion, Newport Utilities Board, a United States based Utilities organisation with 91 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Ericsson Fixed Wireless Access (FWA), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ericsson Fixed Wireless Access (FWA) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bharti Airtel India | Communications | 24420 | $22.0B | India | Ericsson | Ericsson Fixed Wireless Access (FWA) | OSS/BSS | 2025 | n/a |
In 2025, Bharti Airtel India deployed Ericsson Fixed Wireless Access (FWA) as an OSS/BSS implementation, deepening a long-standing supplier relationship to support the rollout of FWA services across India. The agreement explicitly links Ericsson Fixed Wireless Access (FWA) to Airtel’s core network portfolio and to earlier dual-mode 5G Core commitments, positioning the deployment to elevate Airtel core capability and capacity for Fixed Wireless Access and improve customer experience for Airtel FWA users.
The technical architecture centers on Ericsson’s packet core portfolio and the introduction of Ericsson’s Local Packet Gateway LPG as a new platform to support high capacity FWA with a smaller footprint and improved total cost of ownership. Functional capabilities implemented include packet core processing for subscriber traffic, localized data handling via LPG to reduce latency, and capacity scaling to accommodate surging residential and consumer data demand, forming a unified and future-ready network infrastructure for 5G Standalone.
Operational coverage is focused on Airtel’s FWA service footprint in India, with the deployment designed to support network operations and commercial 5G monetization activities related to broadband service delivery. The solution builds on the previously announced dual-mode 5G Core solution deal between Ericsson and Airtel, creating an integrated packet core layer that supports service continuity and peak demand resilience for Airtel FWA users.
Governance and rollout reflect an extension of a 25 year partnership between Bharti Airtel and Ericsson, with engineering and network teams aligning around the new packet core architecture to accommodate rapidly increasing customer data requirements. Outcomes stated in the agreement include enhanced network quality and reliability, high performance with efficiency and scale through the Local Packet Gateway, and a reduced footprint with better total cost of ownership for Airtel’s Fixed Wireless Access services.
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Newport Utilities Board | Utilities | 91 | $10M | United States | Ericsson | Ericsson Fixed Wireless Access (FWA) | OSS/BSS | 2020 | n/a |
In 2020, Newport Utilities Board deployed Ericsson Fixed Wireless Access (FWA) as part of an OSS/BSS implementation to deliver broadband services in rural Cocke County, Tennessee. The deployment using CBRS spectrum reached more than 8,000 homes and businesses and reduced the number of required radio sites from an estimated 60 to 11 macro towers plus distributed small cells, delivering speeds up to approximately 200 Mbps.
The Ericsson Fixed Wireless Access implementation was paired with Ericsson Telecom BSS and Ericsson Managed Services to support network operations and service delivery. Ericsson Telecom BSS provided canonical OSS/BSS functions including customer lifecycle management, billing and charging, service orchestration, and provisioning workflows aligned to fixed wireless service activation. Ericsson Managed Services supplied operational support for network assurance and day to day service delivery tasks.
Architecturally the solution combined macro tower coverage and dense small cell layers, integrated with BSS for service activation and customer management and with managed operations for NOC activities and fault handling. The operational scope centered on field operations, network operations, and customer care across Cocke County, supporting both residential and business service profiles. Governance emphasized coordinated rollout sequencing of tower and small cell sites with managed services ownership for ongoing operational governance and service assurance.
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Omantel Oman | Communications | 2360 | $1.6B | Oman | Ericsson | Ericsson Fixed Wireless Access (FWA) | OSS/BSS | 2019 | n/a |
In 2019, Omantel Oman deployed Ericsson Fixed Wireless Access (FWA) under an OSS/BSS scope to deliver fiber-like speeds across the Sultanate of Oman. The implementation targeted consumer wireless home broadband, positioning Ericsson Fixed Wireless Access as the commercial service layer for 5G FWA connectivity across Omantel’s national footprint.
The deployment included OSS/BSS capabilities inferred from Ericsson’s end-to-end offering, with functional focus on customer provisioning, subscription management, billing and order-to-cash automation. Service orchestration and activation workflows were configured to support rapid customer onboarding and device provisioning consistent with commercial 5G FWA rollout patterns.
Operational integration aligned network operations, customer care, commercial sales and billing systems around the 5G service, leveraging Ericsson’s access and core elements as part of the delivered solution. The rollout covered the Sultanate of Oman and concentrated on scaling wireless home broadband, with operational responsibilities spanning service assurance, capacity management and subscriber lifecycle management.
Governance emphasized a commercial 5G FWA rollout cadence, coordinating cross-functional teams for launch and scale. Outcomes reported by the customer include a 400% growth in 5G FWA connections in a single year and a tripling of Omantel’s wireless home broadband market share.
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Communications | 4800 | $4.2B | United States | Ericsson | Ericsson Fixed Wireless Access (FWA) | OSS/BSS | 2022 | n/a |
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