Nexgen
1 Barker Ave.4th Floor,
White Plains, 10601, NY,
United States
White Plains, 10601, NY,
United States
1 914-993-9100
Professional Services
Nexgen Technographics
Nexgen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nexgen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Nexgen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Nexgen has purchased the following applications: LionO360 Field Service Management for Field Service Management in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nexgen is running and its propensity to invest more and deepen its relationship with LionO360 , TeamSupport , Crisp IM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nexgen revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nexgen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nexgen Tech Stack and Enterprise Applications
Nexgen ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LionO360 | Legacy | LionO360 Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, NexGen implemented LionO360 Field Service Management. The deployment was positioned to support NexGen Communications' US operations, aligning sales, inventory and field operations under the LionO360 Field Service Management platform, based on NexGen's listing as a LionOBytes / LionO360 client on vendor partner pages.
Configuration emphasized core Field Service Management capabilities, including scheduling and dispatch, work order management, technician mobile access, and inventory and parts tracking. LionO360 Field Service Management was configured to orchestrate work order lifecycles, enable technician-facing mobile workflows, and provide parts visibility and service contract handling, reflecting the vendor feature set inferred from public partner information.
Operational coverage centered on field operations, dispatch, inventory control, and sales operations within the United States, consolidating service and parts workflows to reduce manual handoffs. Governance focused on process alignment through role-based access and configuration for dispatchers, technicians and inventory staff, with phased adoption across field teams consistent with Field Service Management rollout practices.
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Nexgen AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Nexgen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Nexgen implemented Microsoft 365. The Professional Services firm Nexgen uses Microsoft 365 in a Collaboration capacity across its approximately 100 employees, and Microsoft 365 functionality is surfaced on the company public website.
The Microsoft 365 deployment emphasizes collaboration capabilities typical of the suite, including cloud email and calendaring, team chat and meetings, SharePoint-based content management, and OneDrive file synchronization and co-authoring. Microsoft 365 is configured to support document collaboration, internal knowledge sharing, and meeting orchestration for client-facing and internal project work.
Architecture is provided as a cloud-hosted Microsoft 365 tenant with centralized SaaS delivery and Microsoft identity services to manage authentication and access. Components of Microsoft 365 are surfaced on the website to support content delivery and collaboration touchpoints that connect external presence with internal collaboration workflows.
Operational scope covers client delivery teams, project management, sales support, and corporate functions, with governance focused on role-based administration and content lifecycle controls consistent with Collaboration implementations. The implementation centers on standardizing communication and document workflows through Microsoft 365 while aligning administration and information governance to business processes.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Nexgen Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2024 | 2024 |
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Nexgen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2022 | 2022 |
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Nexgen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Nexgen CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Nexgen
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Nexgen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nexgen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nexgen digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Nexgen Technographics
Nexgen is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Nexgen operates a diverse technology stack with applications such as
LionO360 Field Service Management, TeamSupport SnapEngage and Microsoft 365,
covering areas like Field Service Management, Chatbots and Conversational AI and Collaboration.
Nexgen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LionO360, TeamSupport and Microsoft.
Nexgen recently adopted applications including
Zoho Mail in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nexgen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nexgen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nexgen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.