The Hague, 2517 KJ,
Netherlands
NIBC Technographics
NIBC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NIBC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 NIBC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NIBC has purchased the following applications: Microsoft 365 for Collaboration in 2018, TYPO3 CMS for Web Content Management in 2014, Microsoft Dynamics CRM for CRM in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NIBC is running and its propensity to invest more and deepen its relationship with Microsoft , TYPO3 , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NIBC revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NIBC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NIBC Tech Stack and Enterprise Applications
NIBC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, NIBC implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the NIBC website, signaling adoption of cloud-hosted productivity and collaboration services for the bank.
The Microsoft 365 implementation at NIBC included core Collaboration modules such as Exchange Online for corporate email, Microsoft Teams for real-time chat and meetings, SharePoint Online for intranet and document libraries, OneDrive for Business for personal cloud storage, and the Office desktop and web applications for productivity. Configuration work focused on tenant-level settings, mailbox and site provisioning, and enabling Teams collaboration and file co-authoring workflows.
The rollout integrated Microsoft 365 with corporate identity and single sign-on to centralize authentication and role-based access control, and governance was established around information classification, external sharing policies, and retention to address banking compliance requirements. Operational coverage emphasized corporate functions including internal communications, knowledge management, and client-facing collaboration, with IT responsible for tenant configuration and policy enforcement.
NIBC’s use of Microsoft 365 as its Collaboration platform reflects a move to standardized cloud productivity tooling across the organization, with the vendor product name Microsoft 365 explicitly present on the company website.
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NIBC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TYPO3 | Legacy | TYPO3 CMS | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, NIBC implemented TYPO3 CMS for Web Content Management to centralize its corporate website and intranet content delivery. The deployment positioned TYPO3 CMS as the primary content platform supporting web development, internal communication, and a responsive front end feeding a mobile app experience.
The implementation focused on typical Web Content Management capabilities, including template-driven page rendering, role-based editorial workflows, content authoring and approval, and centralized digital asset handling for banners and design assets produced in Photoshop. TYPO3 CMS was configured to support mailings and campaign content, with templating and banner rotation features used to manage promotional and informational placements across the public site and intranet.
Integrations reflected the organizations operational footprint, with TYPO3 CMS linked into the SharePoint document ecosystem for internal document access and connected to analytics systems for site and intranet measurement. Governance emphasized editorial ownership by marketing and internal communications, standardized templates to enforce brand and design, and a web development handoff model for template and feature updates.
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NIBC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics CRM | CRM | CRM | n/a | 2012 | 2012 |
In 2012, NIBC implemented Microsoft Dynamics CRM to create a single, secured corporate customer database for its corporate banking organization. The Microsoft Dynamics CRM 2011 deployment, categorized as CRM, targeted 200 corporate bankers and aimed to provide a unified view of each unique customer including organizational hierarchies and product and service holdings.
The implementation delivered a central corporate client data model with hierarchical account management, interaction tracking, product and service records, mobile-enabled hierarchy views, and explicit controls for record and task responsibilities. Avanade configured Microsoft Dynamics CRM 2011 to support these functional capabilities, and layered Master Data Services to enforce data quality and a single authoritative customer dataset.
Architecturally the solution used Microsoft SQL Server 2008 R2 for transactional storage and Microsoft Master Data Services MDS 2012 as the master data repository, with Microsoft Dynamics CRM consuming the cleansed, consolidated records. This arrangement positioned MDS as the system of record for corporate customer data and kept CRM aligned with centralized master data governance.
Governance and security were central to the design, with role based access controls and a Chinese wall information barrier implemented to ensure only authorized personnel can access sensitive customer information, a requirement fulfilled by Avanade’s CRM and master data expertise. The project was delivered by five Avanade experts on site and completed in a bit over six months. Outcomes included a single data set per customer with 100 percent correct data presented in a hierarchical view, mobile access to that hierarchy, improved internal and external communications, and clearer control over record and task responsibilities.
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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NIBC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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NIBC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at NIBC
Apps Being Evaluated by NIBC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||